Business Administrator Apprentice

To provide day-to-day administrative support across the business, helping to ensure that internal processes run efficiently and that colleagues and clients receive a professional and responsive service.

What you'll do

• Answering the telephone, taking and relaying messages as necessary
• Computer input/entry onto multiple systems such as workflow/smartsheets
• Generation of Data
• Raising Quotes
• Attending team meetings
• Work with other members of staff to ensure the level of customer service is maintained for all clients
• General office duties including filing, photocopying, scanning etc.
• Maintaining quality procedures in line with ISO 17025:2017 (including recording NCR's)
• Protect confidential data in line with procedures and processes
• Communicate with customers professionally in line with company communication policy
• Complete objectives in the timescales agreed
• Reporting task progress to team
• Attending seminars if/ when required

Training

Business Administrator L3 Apprenticeship Standard

This is a work-based qualification with college attendance one day a month.

After the apprenticeship

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential: GCSE, English (grade 4/C or above or equivalent)
• Essential: GCSE, Maths (grade 4/C or above or equivalent)

About the employer

Founded in 2001, we are a complete service provider offering an integrated regulatory and laboratory testing service for the cosmetics, personal care and disinfection markets.

This is an entry-level role supported by government's youth employment schemes available for 16 – 24 year olds. Our funding for this vacancy utilises the department for education's new £2,000 Apprenticeship Hiring Payment (for more information on eligibility please see further details on the government website – https://www.gov.uk/employing-an-apprentice/get-funding.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: BURY COLLEGE
• Expected duration: 1 Year 9 Months
• Hours: 37.5 hours a week. Working week: Monday to Friday, 9.00am - 5.00pm.
• Start date: 23 November 2026
• Positions available: 1
• Wage: £15,600 a year