Business Administration Apprentice

Launch your career in Business Administration with EPS Pipeworks. Supporting a busy office environment, you'll develop skills in diary management, customer service, document preparation, record keeping and business administration. This role offers valuable workplace experience with clear opportunities for future progression.

What you'll do

Duties will include:

• Managing diaries, schedules and appointments.
• Organising meetings, events and travel arrangements.
• Preparing agendas and taking meeting minutes.
• Managing incoming and outgoing correspondence.
• Maintaining electronic and paper-based filing systems.
• Producing business documents using Microsoft Office or equivalent software.
• Handling telephone, email and face-to-face enquiries.
• Delivering excellent customer service.
• Managing customer requests, complaints or queries.
• Building effective working relationships with internal and external stakeholders.
• Producing reports, spreadsheets and presentations.
• Managing electronic records and business systems.
• Prioritising workloads and meeting deadlines.
• Coordinating meetings and administrative activities.
• Managing confidential information in line with GDPR requirements.
• Working independently whilst recognising when support is required.
• Supporting workplace projects.

Training

Hull College will deliver the Apprenticeship Standard Business Administrator qualification through workplace learning.

After the apprenticeship

Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Business Administrator role, taking on greater responsibility across office operations, customer service and business support functions. With experience, you could develop into senior administrative positions and build a long-term career within the business.

Skills

• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Analytical skills
• Logical
• Initiative

Qualifications

• Essential: GCSE, English (grade 3)
• Essential: GCSE, Maths (grade 3)

About the employer

EPS Pipeworks is a Hull-based specialist engineering company with over 25 years of experience providing pipework and steelwork fabrication, installation and engineering solutions across the food, energy, utilities and process industries. As a family-run business, they pride themselves on delivering high-quality workmanship, strong customer relationships and innovative solutions, with a commitment to safety, quality and professional development.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: HULL COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 32 hours a week. Working week: Monday to Thursday 9.00am to 5.00pm.
• Start date: 29 October 2026
• Positions available: 1
• Wage: £13,312 a year