Administration Apprentice

Z2 Engineering Ltd is looking for a motivated and enthusiastic Administration Apprentice to join our busy and growing Heating and Plumbing business. This is an excellent opportunity for someone looking to start their career in business administration while gaining valuable workplace experience and a nationally recognised qualification.

What you'll do

• Answering incoming telephone calls and directing enquiries to the appropriate member of the team.
• Responding to emails in a professional and timely manner.
• Welcoming visitors and providing a positive first impression of the company.
• Booking and coordinating engineer appointments and schedules
• Updating and maintaining spreadsheets, databases, and CRM systems.
• Ensuring customer and business records are accurate and up to date.
• Managing both paper and electronic filing systems.
• Organising and retrieving documents when required
• Processing and handling purchase invoices.
• Updating and tracking financial spreadsheets.
• Assisting with basic finance and accounts administration duties.
• Supporting the office team with financial record keeping and reporting.

Training

Training will be provided by the Heart of Yorkshire Education Group. Learning will be delivered in the workplace.

After the apprenticeship

Opportunity to become a permanent member of staff.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Team working

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

About the employer

Z2 Engineering Ltd is a well-established heating and plumbing company providing professional installation, servicing, maintenance, and repair solutions for domestic and commercial customers.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: HEART OF YORKSHIRE EDUCATION GROUP
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday. Shifts to be confirmed.
• Start date: 1 November 2026
• Positions available: 1
• Wage: £16,640 a year