Business Administration Apprentice

To provide efficient and professional support to the team at Royton Medical Practice while developing skills and experience needed to build a career in healthcare administration. This is a fantastic opportunity to gain hands-on experience in a medical environment, while working towards a Business Administration qualification.

What you'll do

• Greet patients and visitors in a polite and professional manner, directing them as required
• Answer telephone calls and respond to routine enquiries
• Schedule and manage patient appointments using clinical software
• Maintain and update patient records accurately and confidentially
• Support the processing of repeat prescriptions and incoming / outgoing correspondence
• Assist with data entry, filing, scanning, and archiving of documents
• Provide general administrative support to the practice team, including GPs, nurses, and reception staff
• Assist in the organisation of meetings and practice events
• Uphold confidentiality and data protection policies at all times

Training

You will work towards the Level 3 Business Administrator Apprenticeship Standard. Training will be delivered in partnership with Rochdale Training, through work-based learning.

After the apprenticeship

Upon successful completion of the apprenticeship, there may be an opportunity for permanent employment or progression into further roles. Previous Apprentices have moved into senior positions within the Surgery.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Initiative
• Patience

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

Things to consider

• Friendly, approachable, and professional
• Willingness to learn and develop new skills
• Ability to work as part of a team and under supervision

About the employer

Royton Medical Practice is a GP practice located at the Keppel Building in Failsworth, Manchester. They offer a range of services, including routine and urgent appointments, and are committed to providing patient-centred care. The practice emphasises working in partnership with patients, involving them in decisions about their medical care.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: ROCHDALE TRAINING ASSOCIATION LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: 37.5 hours per week. Shifts between 8.00am and 6.30pm.
• Start date: 9 November 2026
• Positions available: 2
• Wage: £15,600 to £24,784.50 a year