Apprentice Administration Assistant

We'd love you to start your education sector career as an Administration Assistant here at Southlands secondary special school, a friendly, rewarding and supportive place to work.

"Students are truly valued for the individuals they are. I feel supported, encouraged and cared for. I see the impact of my work every day."

What you'll do

As part of our front of house admin team you will join a small and welcoming team. We will provide in-house training which, together with one day a week at college will enable you to successfully complete a qualification in administration.

As a school we are committed to apprenticeships and are excited to add an Administration Apprentice to join our existing Teaching Assistant Apprentices on our staff team.

A school office is a busy and vibrant environment where no two days are ever the same! The ideal candidate will be friendly, able to adapt to changing situations, able to work as part of team but also independently. You get the opportunity to build relationships across the school and also with parents and visitors.

Our 152 fantastic students have ASC or moderate learning difficulties. In coming years, we expect more of our cohort to have ASC. To help ensure our learners have a positive experience at every point of contact, your duties will include:

• Offering a warm reception to our visitors, parents, student and staff
• Answering general telephone and face to face enquiries and signing in visitors
• Liaising with parents and staff
• Maintaining computerised records including school registers

Maintaining stock and supplies, cataloguing and distributing, as required

• Providing general advice and guidance to staff, pupils and others
• Provide hospitality for meetings and events.
• Maintaining filing and archiving systems

Visits are warmly encouraged. To arrange a visit or to ask any questions please contact helen.clark@southlandsnt.org.uk

Training

On the job training delivered in-house, off the job training is delivered via face to face learning at the Training Providers premises in Wallsend where weekly taught sessions are to be delivered on release. All training to be done during contracted hours.

Taught sessions are led by a qualified tutor who guides the learner group, which is not more than 10 learners, to develop the Knowledge, Skills and Behaviours required pass the apprenticeship.

After the apprenticeship

We are keen to grow our own talent and welcome apprentices to apply for appropriate roles within the school once they have developed the relevant knowledge and skills, and grown in confidence.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential: GCSE, English (grade 9-4 or equivalent)
• Essential: GCSE, maths (grade 9-4 or equivalent)

Things to consider

A genuine commitment to learning and personal development coupled with a willingness to ask questions and have a go.

About the employer

Secondary Special School.

Our 152 fantastic students have ASC or moderate learning difficulties. In coming years, we expect more of our cohort to have ASC.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: NORTH TYNESIDE METROPOLITAN BOROUGH COUNCIL
• Expected duration: 1 Year 9 Months
• Hours: 37 hours a week. Working week: Monday- Thursday 8.00am- 4.00pm (occasional 4.30pm finish on a Tuesday for training), Friday 8.00am- 3.30pm
• Start date: 1 January 2027
• Positions available: 1
• Wage: £15,392 a year