Operational Change Administrator Apprentice

Join Wilkin Chapman Rollits as an Operational Change Administrator Apprentice, gaining experience in administration, business projects and process improvement while studying towards a Level 3 Business Administrator qualification. Develop your skills within a leading legal firm, with progression towards an Assistant Project Manager role.

What you'll do

• Support the Facilities and Operational Change teams with day-to-day administrative and operational activities
• Maintain accurate digital records, systems and business information
• Assist with onboarding new staff onto the electronic training portal and provide support where required
• Support operational projects by gathering information, tracking progress and helping ensure activities are completed on time and within scope
• Assist with business analysis, process mapping and identifying opportunities for process improvement
• Contribute to improving the client journey and customer service through effective processes and procedures
• Provide support and guidance to colleagues when new processes and procedures are introduced
• Assist with internal reporting, gathering data and producing accurate and useful information for the business
• Work collaboratively with colleagues across different teams, developing strong communication, organisation and problem-solving skills

Training

The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course.

This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the Apprenticeship.

• Level 3 Business Administrator Apprenticeship Standard
• Functional skills in maths and English*if applicable
• A bespoke programme of technical and vocational learning

After the apprenticeship

• Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training
• An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
• Transferable skills that are invaluable in the wider world of work

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential: GCSE, English (grade 4/C)
• Essential: GCSE, Maths (grade 4/C)

Benefits

25 days' annual leave

Competitive pension with matched contributions of 5%

Healthcare cash plan for you and your dependants

Option to purchase additional adult healthcare cover

Life Assurance

Concessionary legal fees on a range of legal services

Extensive wellbeing programme

Subsidised car parking

Supportive and sociable working environment

Career development and training opportunities within the firm

About the employer

Wilkin Chapman Rollits is a leading full-service law firm with a strong presence across Lincolnshire and Yorkshire. With roots stretching back over 300 years, the firm has six regional locations and is recognised as a Lawyer UK 200 firm.

The firm works with a diverse range of clients and combines strong local knowledge with the resources and expertise of a larger organisation. It is committed to providing high-quality, client-focused services while supporting innovation, collaboration and professional development.

Employees are encouraged to develop their skills and careers within a supportive and inclusive working environment, with a strong focus on wellbeing, teamwork and delivering excellent service.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: TEC PARTNERSHIP
• Expected duration: 1 Year 6 Months
• Hours: 35 hours a week. Working week: Monday- Friday 9am- 5pm

(1 hour unpaid lunch)

• Start date: 26 October 2026
• Positions available: 1
• Wage: £14,560 a year