ICT Apprentice

Are you looking to kick-start your career in IT and gain real-world experience in a technical environment? We have an exciting opportunity for an IT Infrastructure Apprentice to join our growing team in Bolton.

What you'll do

• Assist with the installation, configuration and maintenance of IT hardware and software.
• Support users with technical issues across desktops, laptops, printers and mobile devices.
• Help monitor network performance and resolve connectivity issues.
• Carry out routine system maintenance and software updates.
• Assist with user account creation, password management and access permissions.
• Support cloud-based services, including Microsoft 365 and business applications.
• Learn about network infrastructure, servers, virtualisation and cybersecurity.
• Maintain IT documentation and update asset management records.

Training

Apprenticeships include time away from working for specialist training. You'll study to gain professional knowledge and skills.

After the apprenticeship

Your earnings can increase over time with an apprenticeship.

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Initiative

Things to consider

• Has a genuine passion for technology and IT infrastructure.
• Enjoys troubleshooting technical issues and finding practical solutions.
• Is eager to learn new technologies and develop their technical knowledge.
• Has an interest in networking, cloud computing, cybersecurity or system administration.
• Has excellent communication and customer service skills.
• Is organised, proactive and able to prioritise tasks.
• Works well independently and as part of a team.

About the employer

Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.

Apprenticeship details

• Course: Information communications technician (level 3), Digital
• Apprenticeship level: Advanced (level 3)
• Training provider: NOWSKILLS LIMITED
• Expected duration: 1 Year 4 Months
• Hours: 37.5 hours a week. Working week: Monday to Friday, 9.00am - 5.00pm.
• Start date: 8 December 2026
• Positions available: 1
• Wage: £15,600 a year