Apprentice Support Worker

This is a fantastic opportunity to begin a meaningful career in Health & Social Care as a Apprentice Support Worker. You'll earn while you learn, gain nationally recognised qualifications, and develop the confidence and practical skills needed to support clients in a warm and caring environment.

What you'll do

Main purposes of job

To follow instruction and guidance from line manager:

• Service user Licence Agreement maintenance
• To use knowledge, experience and expertise of understanding of the needs of people with multiple challenges including those who have committed multiple criminal offences to make positive choices to promote self-independence
• To provide high quality services to service users with mental health impairments
• To identify maintenance issues and effectively deal with reported maintenance issues as per The Company procedures
• To minimise anti-social behaviour and swiftly act to eliminate it
• To support statutory services including Police, Housing Officers, Probation, Social Workers, Mental Health Workers etc.

Key tasks

To provide:

• Support and guidance to the service user to enable them to maintain their independence
• Support and guidance to enhance decision making and ability to make positive choices daily
• Good ability to produce robust risk and needs assessments and effective action plans to ensure tenancy readiness and maintenance
• Housing officer support skills, deliver welfare and housing benefits guidance to maximise income
• Delivery of life and social skills courses
• Property management in terms of repairs and maintenance issues, Health & Safety checks

Key results/objectives

Service users:

• Licence Agreements are maintained
• Independence, life and social skills are improved
• Positively moves on to independent living
• Excellent multi agency working with professionals

Responsible for equipment:

You are responsible for ensuring you comply with the Companies Data Protection Policy and Procedures and ensuring that all electronic equipment is appropriately handled at all times.

Training

• Training & observations to be delivered all in the workplace
• Reviews to happen every 10 weeks in person
• An apprenticeship includes regular training with a college or other training organisation
• Off-the-job training will follow the time allocations outlined in the Occupational Standard

After the apprenticeship

• Opportunity to progress to the next level of qualification and full-time employment with the company

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential: GCSE, GCSE English (grade D/3 or above)
• Essential: GCSE, GCSE Maths (grade D/3 or above)

Things to consider

• Passing a Disclosure and Barring Service (DBS) check
• Honest, reliable and trustworthy

About the employer

Red Supported Living CIC, is a Community Interest Company providing supported living under licence agreement for adults aged 18+ as part of a ‘stepping stone' or ‘pathway' to gaining their own tenancy.

Our Vision

Dream Believe Achieve

To provide quality shared accommodation in two or three bedroomed properties to reduce homelessness and associated issues.

Our Aim

We aim to help people live independently within the community and maintain their licence agreement with a view to gaining their own long term tenancy. This not only benefits residents, but adds value to the community by helping to prevent societal issues such as homelessness, poverty, mental health issues and risk of abuse.

Our Objective

Provide shared accommodation to enable other professionals to provide support where necessary.

Providing floating support including accessing benefits.

To use RedVAS CRM to evidence service outcomes.

Apprenticeship details

• Course: Adult care worker (level 2), Care services
• Apprenticeship level: Intermediate (level 2)
• Training provider: EAST DURHAM COLLEGE
• Expected duration: 1 Year
• Hours: 30 hours a week. Working week: 30hrs per week, This could involved shifts, evenings and weekends. You will have 2 days off per week.
• Start date: 9 November 2026
• Positions available: 3
• Wage: £14,820 a year