Business Support Apprentice

Start your career with a growing glass recycling business! Gain hands-on experience, learn from industry experts, receive structured career development, and build valuable skills in a supportive and fast-paced environment.

What you'll do

This role will support colleagues daily, by managing emails and calendars, maintaining records, processing orders, supporting company activities and communicating with stakeholders. A week in this role is varied and busy, with no two days being the same. Priorities can change quickly and unexpected tasks can arise, so it is important to stay organised, adaptable and able to manage a range of responsibilities effectively.

Training

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (15 months including endpoint assessment) topics covered include-

The Organisation

• Value of their skills
• Stakeholders
• Relevant regulation
• Policies
• Business Fundamentals
• Processes
• External environmental factors
• IT
• Record and document production
• Decision making
• Interpersonal Skills
• Communications
• Quality
• Planning and Organisation
• Project management

After the apprenticeship

No specific path, but 2 of the last 4 people in this role have pogressed within the business through an apprenticeship, based on their skill set. 1 now manages the companies marketing and the other is the People Development Manager. Both of these people will be mentoring and guiding the successful applicant to success and hopefully growth within the business.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired: GCSE, English and Maths (Grade C or above). (grade 4/C or above)

Things to consider

This role requires a disciplined and organised individual to manage their time appropriately with competing priorities.

About the employer

Trading for over 100 years, URM are the UK's largest purchaser and recycler of waste glass.

With process plants in South Kirkby, Knottingley, Doncaster and Tilbury the Company processes around 1 million tons of raw product a year and recovers waste glass that is then used by glass manufacturers.

The Company has exciting plans to grow through continuing investment into new technology that will increase both volume and yield.

We aim to promote an exciting culture across all areas of the business, one where all ideas are valued, and we have a proven track record for the encouragement, training, development, and promotion of our people.

Apprenticeship details

• Course: Administration assistant (level 2), Business and administration
• Apprenticeship level: Intermediate (level 2)
• Training provider: MBKB LTD
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: Monday to Thursday 8:45am to 5pm, Friday 9am- 4pm (Early Finish)
• Start date: 30 November 2026
• Positions available: 1
• Wage: £17,500 a year