Digital Product Owner Apprentice - Crawley

What you'll do

About the Role:

As a Digital Product Owner Apprentice, you will develop the product knowledge, practical skills and professional behaviours needed to define, prioritise and deliver valuable products and improvements.

Working as part of our product and delivery community, you will contribute to live projects by collaborating with engineering, design, data, systems and domain specialists to turn user and business needs into clear outcomes, well-prioritised work and measurable delivery.

What You Will Learn

Your responsibilities may include:

• Working with experienced product owners, AIDMs and teams on live initiatives to learn effective product practices
• Shadowing Product Owners and AIDMs to understand customer and stakeholder needs, translating them into clear product goals and requirements
• Contributing to product discovery, including defining user problems, assumptions and success metrics
• Supporting backlog refinement by collecting input, flagging risks, and proposing reworded requirements for clarity
• Supporting validation through demos, feedback loops and continuous improvement of product outcomes
• Conducting straight forward stakeholder and user research (e.g., interviews, surveys, feedback review) and summarising findings
• Supporting product discovery activities by helping write drafts of problem statements, hypotheses and success measures
• Producing lightweight documentation (e.g., user story notes, FAQs, release notes drafts, decision records)
• Supporting change management activities such as training materials, rollout checklists and escalation paths

Training

Apprenticeship Programme:

This is a 24-month programme aligned to the Level 4 Digital Product Manager Apprenticeship standard. Delivered in partnership with a digital specialist provider, the programme is delivered via a virtual model including:

• Live virtual lectures
• Online learning resources
• Self-directed learning activities

The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.

After the apprenticeship

• Secure a permanent role from day one at the start of your apprenticeship

Skills

• IT skills
• Attention to detail
• Team working

Qualifications

• Essential: GCSE, 3 x GCSE's (grade 9-4 or A*-C)
• Essential: GCSE, English (grade 9-4 or A*-C)
• Essential: GCSE, Maths (grade 9-4 or A*-C)
• Essential: A Level, 2 x A Levels (grade C or above)

Things to consider

To be considered for this position, you must have the permanent right to work in the UK and be able to successfully complete and maintain UK Government security checks, including Baseline Personnel Security Standard (BPSS) screening and Security Clearance (SC), which is a government background check, before starting employment.

To be eligible for SC clearance, you will typically need to have lived in the UK continuously for the last five years. As part of the vetting process, you will be asked to provide evidence of your identity, right to work in the UK, any time spent overseas during the last five years, and your employment and/or education history.

For further details of the evidence required to apply for security clearance please follow this link - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Benefits

• Holiday entitlement of 201 hours a year (plus a company day and bank holidays)
• Health Care Cash Plan
• Hybrid/flexible working options
• Employee assistance programme
• Learning and development support
• Employee discounts and well-being initiatives
• Life Cover
• 80 Hours Volunteering per year (first two years)

About the employer

Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.

Apprenticeship details

• Course: Digital product manager (level 4), Digital
• Apprenticeship level: Higher (level 4)
• Training provider: QA LIMITED
• Expected duration: 2 Years
• Hours: 37 hours a week. Working week: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday).
• Start date: 6 September 2027
• Positions available: 1
• Wage: £24,000 a year