Business Administration Apprentice

This is an excellent opportunity for someone looking to start their career within a professional office environment. You will gain valuable experience while working towards a recognised apprenticeship qualification, receiving full training and support throughout. You'll developing the skills and knowledge for a successful career.

What you'll do

Key Responsibilities

• Providing administrative support to the Probate team.
• Managing incoming and outgoing post, ensuring correspondence is processed and distributed promptly and accurately.
• Monitoring the Wolsey Probate information email inbox and forwarding enquiries to the appropriate team member.
• Undertaking data entry and maintaining accurate records.
• Drafting letters and preparing correspondence and legal documentation.
• Liaising with clients, beneficiaries, financial institutions and third parties.
• Opening new files and maintaining accurate case records.
• Obtaining and collating information relating to estates and assets.
• Assisting with probate applications and estate administration matters.
• Answering telephone enquiries in a professional and courteous manner.
• Ensuring files are maintained in accordance with regulatory and company requirements.
• Supporting the team with general office administration duties as required.

Training

• Business Administrator Standard
• English and Maths (if required) Level 2

After the apprenticeship

This apprenticeship offers an excellent opportunity to develop a long-term career within the business administration and probate sector. Upon successful completion, the apprentice may have the opportunity to progress into a permanent administrative role, such as Probate Administrator, with further training and development available. There may also be opportunities to develop specialist knowledge in probate and estate administration and progress into more senior administrative or case management positions in the future.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Professional and courteous
• Willingness to learn
• Positive attitude
• Strong attention to detail
• Flexible and adaptable
• Trustworthy
• Empathetic

Qualifications

• Essential: GCSE, English or Equivalent (grade A-C or 9-4)
• Essential: GCSE, Maths or Equivalent (grade A-C or 9-4)

About the employer

Wolsey Probate is a specialist probate and estate administration company, with expertise in helping families administer the estates of individuals who have passed away without a valid will (intestate) in England and Wales. We provide a compassionate, professional service, supporting clients through every stage of the estate administration process, including dealing with property, assets, financial institutions, debts, taxation and legal requirements.

Wolsey Probate is part of Anglia Research, a well-established family-owned business with a long history of providing probate genealogy and estate administration services. Together, the group employs approximately 40 staff across its offices.

Our head office is based in Ipswich, Suffolk, with additional offices in Southport and Ireland, allowing us to support clients nationwide. We offer a professional, supportive and friendly working environment where employees are encouraged to develop their skills and build long-term careers. As a growing business, we are committed to delivering exceptional client service while investing in the training and development of our people.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: SUFFOLK NEW COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: 37.5 hours per week.

Monday to Friday, 8:30am to 5:00pm, within our Ipswich office.

• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,600 a year