Office Administrator Apprentice

A UK and US-based manufacturer specialising in PTFE (Teflon™) conveyor belting, heat-sealing equipment, and high-performance industrial tapes and materials. With over 20 years of experience, they design and supply custom PTFE conveyor belt solutions for manufacturers. An exciting & varied role!

What you'll do

Key responsibilities include:

• Answer calls and direct incoming calls and emails professionally
• Helping process customer orders and purchase orders onto their system, under guidance
• Supporting the team with preparing quotations, invoices, and delivery paperwork
• Helping maintain accurate customer and supplier records, including our CRM/database
• Providing general administrative support to the sales team, including diary management and correspondence
• Assisting with arranging shipping and courier collections, and related paperwork
• Filing, scanning, and organising both digital and physical records
• General office duties, such as keeping stationery stocked and communal areas tidy
• Supporting with stock and inventory administration
• Getting involved in ad hoc projects and tasks across the business as opportunities arise
• Completing coursework and assignments for your apprenticeship qualification, with time built into your week for study

Skills and experience required:

No previous office experience needed — full training and support will be provided.

• A positive, can-do attitude and genuine willingness to learn
• Good communication skills, both written and verbal
• A keen eye for detail and a conscientious approach to your work
• Basic IT skills (e.g. Word, Excel, Outlook) — we'll build on these as you go
• Reliable, punctual, and comfortable working as part of a small team

Training

• Level 3 Business Administration apprenticeship
• Remote training delivery
• Onefile
• VLE
• 6 hours of dedicated training time every week.

After the apprenticeship

Possible full-time permanent position upon completion of the apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental

Qualifications

• Essential: GCSE, English (grade 4/c)
• Essential: GCSE, Maths (grade 4/c)

Benefits

Christmas closure, 20 days holiday + bank holidays, company social events, healthcare and life insurance

About the employer

A UK and US-based manufacturer specialising in PTFE (Teflon™) conveyor belting, heat-sealing equipment, and high-performance industrial tapes and materials. With over 20 years of experience, they design and supply custom PTFE conveyor belt solutions for manufacturers across the food processing, packaging, textiles, canning, and carpet industries, among others.

They are looking for a friendly, enthusiastic Office Administrator Apprentice to join their small, close-knit team in Daventry. This is a great opportunity for someone at the start of their career to gain hands-on experience across office administration, customer service, and order processing, while working towards a recognised Business Administration qualification. You'll be fully supported and trained on the job, no previous office experience is required, just a willingness to learn and get stuck in.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: STARTING OFF LIMITED
• Expected duration: 1 Year 4 Months
• Hours: 40 hours a week. Working week: Flexible – Monday to Thursday 8:30am to 4:30pm or 9am to 5pm – Friday's 2pm finish.
• Start date: 19 December 2026
• Positions available: 1
• Wage: £16,640 a year