Operations and Training Administrator Apprentice

Join Matrix Academy as an Operations & Training Administrator Apprentice! You will be at the heart of our renewable energy & training business, managing enquiries, scheduling, and supporting funding applications in a dynamic environment.

What you'll do

Daily tasks and responsibilities will include but not limited to:

• Overseeing the administrative inbox and responding promptly and professionally
• Managing incoming enquiries from clients and prospective candidates with care
• Providing new enquiries with comprehensive course information and guidance
• Coordinating and scheduling engineers for training courses, installations, and servicing
• Invigilating assessments in accordance with awarding body requirements
• Liaising with local authorities on matters of funding
• Preparing and submitting tenders and bid proposals
• Recording candidate finance details accurately and discreetly
• Representing the organisation front-facing at industry exhibitions and events

You'll learn side-by-side with experienced colleagues who are passionate about sharing their knowledge, giving you hands-on exposure to a wide range of tasks and a real understanding of how the whole business operates. With dedicated mentoring and support, you'll build confidence, develop in-demand skills, and lay strong foundations for a long-term career.

Training

Business Administrator Level 3.

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely with monthly online classes and at their Rotherham campus quarterly, giving you the training and support you need to become an all-rounded and successful business administrator.

Full internal training will be provided to the right candidate alongside structured apprenticeship module delivery.

After the apprenticeship

Potential for full-time employment as a permanent Operations & Training Administrator, with opportunities to progress into business development, funding management, or senior operational leadership within the renewable energy training sector.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Be reliable and punctual
• Good attitude to work

Qualifications

• Essential: GCSE, Maths & English (grade A*-C/9-4)

Things to consider

Make sure the applicant can travel to and from work and college at the times stated. Ability to occasionally travel to front-facing industry events/exhibitions if required.

About the employer

Matrix Energy Systems and The Matrix Academy work hand in hand to offer excellence in competency-based heat pump training and renewable energy solutions. The Matrix Academy sits at the forefront of green skills development, managing training, installations, servicing, funding, and tenders within the renewable energy sector.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: RNN GROUP
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: Monday to Friday 8:30 am to 4:30 pm
• Start date: 25 October 2026
• Positions available: 1
• Wage: £15,600 a year