Business Administration Apprentice

We are looking for a reliable, organised and enthusiastic person to join our team as a Business Administrator Apprentice. This is an entry-level position working alongside our Office Manager and providing administrative support to the business

What you'll do

This apprenticeship will begin in January 2027.

The Business Administrator Apprentice will work alongside and support the Office Manager. Duties will develop throughout the apprenticeship and will include:

• Provide general administrative support to the Office Manager and wider team
• Answer telephone calls and respond to or forward general enquiries
• Prepare and send emails, letters and other standard correspondence
• Enter information accurately into company systems and spreadsheets
• Maintain electronic records and filing systems
• Assist with processing invoices, receipts and other basic financial administration
• Assist with payroll administration, providing information to our accountants when required
• Help keep customer contracts and company records up to date
• Assist with ISO 9001 and ISO 27001 administration, including maintaining documents and records
• Help to organise meetings, including preparing information and taking minutes
• Assist with organising company events, customer meetings and user groups
• Collect and record customer feedback
• Use Microsoft Office and company systems to produce documents, spreadsheets and records
• Communicate professionally with customers, suppliers and other organisations
• Provide general support with the day-to-day running of the office
• Complete training and coursework required
• Any other ad-hoc duties as requested

No previous experience is required. We are looking for someone who is willing to learn, has good communication and organisational skills and is comfortable using computers. As their knowledge and confidence develop, they will have the opportunity to take on a wider range of administrative tasks

Training

• Level 3 Business Administration - 4 days with employer and day release at College
• https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
• Location – Office 10, Bedale Hall, North End, Bedale DL8 1AA
• Working 5 days per week inclusive of 1 day release for study at Darlington College

After the apprenticeship

There may be an opportunity for career progression after successful completion of the apprenticeship

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Multitasking
• Willingness to learn
• Use initiative
• Confidentiality
• Motivation and commitment
• A can-do attitude
• Work individually
• Data input
• Enthusiastic
• Reliable
• Flexible
• Work to deadlines
• A business interest

Qualifications

• Essential: GCSE, Maths and English (grade 4/C)

Things to consider

Please note that in line with UK apprenticeship regulations, you must have a valid and eligible residency status and the right to work in England. This should cover the entire expected term of learning and residency should be held for a minimum of 3 years, exceptions may apply please see Apprenticeship funding rules for full guidance

Benefits

• 4pm finish on Fridays
• Free onsite parking
• Workplace Pension scheme
• 28 days annual leave to include Bank Holidays (pro rata)
• Additional leave with Christmas and New Year office closure

About the employer

WJP Software Limited is a software development company based in Bedale. Although we are a small team, the software and services we provide have a significant reach across the UK. Our healthcare software is used within around 60% of NHS Trusts, alongside private healthcare organisations and our local government services support over 100 Town and Parish Councils across the UK

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: DARLINGTON COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 36.5 hours a week. Working week: Monday to Thursday 9-5 and Friday 9-4, with day release to College
• Start date: 4 January 2027
• Positions available: 1
• Wage: £18,031 a year