Housing Management Assistant Apprentice

Join our team as a Housing Management Assistant Apprentice and kick-start your career in property and housing management! This paid apprenticeship offers a fantastic opportunity to gain hands-on experience in managing housing services, supporting tenants, and developing essential administrative skills.

What you'll do

• To complete a Level 2 Housing Management Apprenticeship
• Provide excellent customer service by addressing any concerns or questions from staff or clients
• Be able to use the electronic recording system
• Create spreadsheets and other documents using Excel, Microsoft word and other programmes
• Collaborate with other team members to enhance overall efficiency and planning of maintenance schedules, including working with Landlords and other contractors
• Complete meter readings, Health & Safety, Fire safety audits if required
• Maintain accurate records of maintenance activities and repairs performed
• Completing grant and benefit application forms
• Build relationships with Plymouth City Council, regarding housing benefit and council tax
• Analyse and monitor utility bills and payments
• Understand compliance issues and laws around housing
• A proactive attitude towards problem-solving and maintenance
• To take part in any training / supervisions / appraisals when requested by Marama Supported Living

Training

• 1-1 sessions with your tutor
• No college release day
• Online sessions
• Functional Skills if required

After the apprenticeship

Opportunity for full time role upon completion.

Skills

• Communication skills
• IT skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental

Things to consider

You must hold a full UK driving licence and have access to your own vehicle.

About the employer

Marama Care provides personal care, supported accommodation and enablement for service users who are vulnerable as a result of various conditions and impairments.

Apprenticeship details

• Course: Housing and property management assistant (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: LEARNING CURVE GROUP LIMITED
• Expected duration: 1 Year
• Hours: 37.5 hours a week. Working week: Monday - Friday 8.00am - 4.00pm.
• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,600 a year