Apprentice Administrator

We are looking for an Apprentice to join our Telecoms business who connects people through fixed-line and wireless telecom infrastructure. You will join our Commercial Team who are responsible for controlling the costs for our projects.

What you'll do

Some of your key responsibilities will include:

• Dealing with enquiries from clients and customers via email, telephone calls and different systems
• Creating, maintaining and ensuring efficient handling of documentation
• Working closely with a range of colleagues and stakeholders including internal teams, field engineers, and client representatives to ensure our projects run smoothly

Training

In order to fully develop in your role, you will be enrolled onto the Level 3 Business Administrator apprenticeship qualification with one of our training partners. You will attend classroom sessions and receive one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.

After the apprenticeship

Upon successful completion of this programme, you can continue your development and progression with United Infrastructure.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working

Qualifications

• Essential: GCSE, incl English and Maths (grade 5 x grade 9-4/A*-C)

About the employer

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

• Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators.
• Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: RIVERSIDE COLLEGE
• Expected duration: 2 Years
• Hours: 40 hours a week. Working week: Monday - Friday, times to be confirmed.
• Start date: 30 November 2026
• Positions available: 1
• Wage: £17,936 a year