Operations Administrator Apprentice - Level 3

Start your career with Hampshire FA as an Operations Administrator Apprentice. Gain hands-on experience in business administration, customer service and football operations while supporting grassroots football across Hampshire. Develop valuable skills, earn a qualification and join a supportive team.

What you'll do

Operations Administrator Apprentice Hampshire FA Location:

Front Lawn Community Hub, Havant (Hybrid Working Available)

Salary:

£15,500 per annum Hours: 35 hours per week, with occasional evening and weekend work required

Contract Type: Permanent

The Opportunity An exciting opportunity has arisen for an enthusiastic and motivated individual to join Hampshire FA as an Operations Administrator Apprentice.

This role is ideal for someone looking to begin their career in business administration while gaining valuable experience within a professional sporting organisation.

Working alongside the Football Operations Team, you will provide administrative support across a wide range of activities, helping to ensure the smooth day-to-day running of grassroots football across Hampshire.

You will support County Cup competitions, player registrations, club affiliations, referee administration and safeguarding processes, while developing your skills through a recognised apprenticeship programme.

Key Responsibilities As an Operations Administrator Apprentice, you will provide excellent customer service to clubs, leagues, referees and football stakeholders while supporting the administration of Hampshire FA's football operations. You will assist with County Cup competitions and finals, support player registration enquiries, maintain accurate records on The FA's Platform for Football and help with club affiliation and membership processes.

The role will also involve supporting safeguarding administration, assisting with referee course bookings and venue coordination, maintaining football administration systems and records, processing invoicing and finance-related administration, and promoting the use of FA technology platforms across the grassroots game. Alongside your day-to-day responsibilities, you will undertake apprenticeship training and apply your learning within the workplace.

What We're Looking For The successful candidate will be highly organised, possess strong communication skills and have a genuine desire to learn and develop. You will be comfortable managing multiple tasks, maintaining confidentiality and working both independently and as part of a team.

You should have good IT skills, including experience using Microsoft Office applications such as Word, Excel and Outlook, along with excellent attention to detail and a commitment to delivering outstanding customer service. GCSE English and Mathematics at Grade 4/C or above are required where necessary for the apprenticeship standard.

An interest in football and experience in administration, customer service or a volunteer role would be advantageous but are not essential. Hampshire FA will provide support, training and development to help you succeed in the role.

Why Join Hampshire FA? This is an excellent opportunity to gain hands-on experience within a respected football organisation while working towards a recognised apprenticeship qualification.

You'll be part of a supportive and collaborative team, benefit from hybrid working arrangements and have the opportunity to make a meaningful contribution to grassroots football across Hampshire.

Application Deadline: Asap Interview Date: TBC Apply today and take the first step towards an exciting career in football administration with Hampshire FA.

Training

• The apprentice will receive full on-the-job training, 20% off-the-job training and a full wrap around service from SCL

After the apprenticeship

• The apprentice will be able to move onto the next level

Skills

• Team working
• Communication skills
• Administrative skills
• Attention to detail

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

Things to consider

About the employer

Hampshire FA is the governing body for grassroots football across Hampshire, supporting clubs, leagues, referees, volunteers and players at every level of the game. Our mission is to develop, promote and protect football by creating safe, inclusive and enjoyable opportunities for everyone to participate.

Working closely with The FA, Hampshire FA delivers football development programmes, administers competitions and leagues, supports coach and referee education, and ensures high standards of safeguarding, equality and inclusion throughout the game. We are passionate about helping football thrive within local communities and providing positive experiences for all those involved in the sport.

As an organisation, we are committed to innovation, excellent customer service and supporting the continued growth of grassroots football across Hampshire, while creating an inclusive workplace where everyone can succeed.

Apprenticeship details

• Course: Customer service specialist (level 3), Sales, marketing and procurement
• Apprenticeship level: Advanced (level 3)
• Training provider: SCL EDUCATION & TRAINING LIMITED
• Expected duration: 1 Year
• Hours: 35 hours a week. Working week: TBC during interview stage.
• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,500 a year