Apprentice Bookings Assistant Level 3

Translate UK Ltd. is excited to be able to offer the opportunity for an Business Administrative Apprentice to grow with an expanding company and shape their future. Your role will be diverse, encompassing a wide variety of tasks and you'll need excellent administrative and communication skills.

What you'll do

To undertake any Bookings or clerical duties within the office environment.

• Manging Bookings requests.

• Taking bookings from customers and booking interpreters via e-mail and phone

• Quoting for customers and negotiating rates with Interpreters

• Working with Senior Management to grow and develop the Bookings department

• Cultivate and maintain relationships with customers, understanding their language service needs and positioning our services to meet them

• Following up with interpreters to ensure effective delivery

• Acting as a point of contact for interpreters and customers, recording issues and achievements.

• Accurately disseminating information and sharing appropriately

• Ensuring daily, weekly and monthly deadlines are met

• Ensuring jobs are not left open for longer than necessary.

• Reporting issues that may lead to quality and delivery to management.

• Any other tasks as relevant.

After the apprenticeship

To be discussed on completion of apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Desired: GCSE, English and Maths (grade 9 - 4 / A* - C)

About the employer

Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we're proud of the community we've built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: CALDERDALE COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 38.45 hours a week. Working week: Monday – Friday 08.45-17.30
• Start date: 1 November 2026
• Positions available: 1
• Wage: £15,995.20 a year