Customer Service Apprentice

We are looking for a highly motivated apprentice to join our team and support the sales team. Each of our Sales Executives are pivotal to achieving that goal. They are the voice of National Numbers and are essential to providing the excellent level of service that National Numbers prides itself on.

What you'll do

• Handling warm phone, webchat and email enquiries from customers who have already shown interest.
• Negotiating both the purchasing and selling of private number plates.
• Accurately record and log interactions with customers.
• Assisting with valuations.
• Building and maintaining professional relationships with customers and vendors.

Training

Level 2 Customer Service Practitioner

Functional skills maths and English, if required

After the apprenticeship

Possible opportunity for a full time role following completion of apprenticeship.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Positive and friendly

Qualifications

• Desired: GCSE, English (grade (Grade A*-C/9-4))
• Desired: GCSE, Maths (grade (Grade A*-C/9-4))

Benefits

• Full training provided.
• Free on-site parking.
• Warm inbound leads only – no cold calling.
• Uncapped commission scheme.

About the employer

For over 45 years, National Numbers has been one of the market-leading companies in the private number plate sector. With a database of over 80 million registrations, our goal is to find the perfect registration for every customer.

Each of our Sales Executives are pivotal to achieving that goal. They are the voice of National Numbers and are essential to providing the excellent level of service that National Numbers prides itself on.

Apprenticeship details

• Course: Customer service practitioner (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: THE EDUCATION TRAINING COLLECTIVE
• Expected duration: 1 Year
• Hours: 40 hours a week. Working week: Monday to Friday

Work 1 Saturday in a 5 week period.

• Start date: 26 October 2026
• Positions available: 1
• Wage: £16,640 a year