School Admin and Receptionist Apprentice

Caistor Yarborough Academy has an exciting opportunity to join its friendly and supportive administration team as a School Admin and Receptionist Apprentice. This is a great chance to develop valuable administration and customer service skills within an educational setting, while working towards a nationally recognised qualification.

What you'll do

• Welcoming visitors and carrying out reception duties in a professional and friendly manner
• Answering and directing telephone calls
• Communicating effectively with parents, carers and other stakeholders
• Responding to and liaising with parents via email
• Printing teaching and learning resources
• Booking meetings and appointments for members of staff
• Using the school's Management Information System (MIS) to support administrative processes
• Producing letters and other school correspondence
• Providing general administrative support and undertaking ad-hoc office duties as required

Training

The Level 3 Apprenticeship in Business Administration includes:

• Level 3 Apprenticeship in Business Administration
• Level 2 Functional Skills in Mathematics (if applicable)
• Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.

After the apprenticeship

After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, maths (grade 4)

About the employer

At Caistor Yarborough Academy we provide a personalised and inclusive learning environment which nurtures and values every student through an ethos of Excellence for All.​We begin by valuing our learning, our experiences and all of the opportunities available to us.

​​​​​​​​​​​​​​As part of this we respect each other, our learning journeys and environment. Above all, the whole community is committed to making sure that everyone achieves their best.​

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: HULL BUSINESS TRAINING CENTRE LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 37 hours a week. Working week: Monday - Friday, 8.00am - 4.00pm.
• Start date: 27 October 2026
• Positions available: 1
• Wage: £15,392 a year