Business Administration Apprentice

North Eastern Cube Composites is looking to recruit a motivated and enthusiastic Business Administration Apprentice to join their team based in Cramlington. This is an excellent opportunity for someone looking to begin a career in business administration within a manufacturing environment.

What you'll do

North Eastern Cube Composites is looking to recruit a motivated and enthusiastic Business Administration Apprentice to join their team based in Cramlington.

This is an excellent opportunity for someone looking to begin a career in business administration within a manufacturing environment. The successful candidate will gain valuable hands-on experience across a range of administrative, customer service and sales support activities while working alongside experienced members of the team.

The role will involve supporting the day-to-day running of the business, communicating with customers, assisting with sales enquiries and ensuring administrative processes are completed accurately and efficiently.

Key Responsibilities:

• Provide general administrative support to ensure the smooth day-to-day running of the business.
• Respond to incoming customer enquiries via telephone and email in a professional and timely manner.
• Assist with preparing, processing and following up customer quotations.
• Contact customers to chase outstanding quotations and provide updates where required.
• Work closely with Liam and other members of the team to support daily business operations.
• Use the company's internal systems to input, update and maintain accurate customer and business information.
• Assist with preparing and processing production worksheets to support manufacturing activities.
• Maintain accurate records and ensure relevant documentation is organised and kept up to date.
• Communicate with customers regarding enquiries, quotations and general business matters.
• Liaise with colleagues across different departments to ensure information is shared effectively.
• Support the sales and administration processes, ensuring customer requests are handled efficiently.
• Undertake additional administrative duties as required to support the wider business.

Training

The successful candidate will work towards a Level 3 Business Administrator Apprenticeship Standard, supported by TDR Training.

Training will be delivered through a combination of practical workplace experience and structured learning with TDR Training. The apprentice will develop their knowledge, skills and behaviours through regular training sessions, workplace activities and ongoing support from their designated trainer.

After the apprenticeship

Full time position on completion of the apprenticeship.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Administrative skills

Qualifications

• Essential: GCSE, English Language or English Literature (grade 4 or above)
• Essential: GCSE, Maths (grade 4 or above)

About the employer

Primarily, we're Glass Reinforced Plastic (or GRP for short) manufacturers. But, we're also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we're only just getting started.

At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwide.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: TDR TRAINING LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: Monday to Thursday, 8:00am to 4:30pm. Friday, 8:00am to 1:30pm
• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,600 a year