Admin Support Apprentice

This is an exciting opportunity to build a successful career with an established and successful local Lettings Estate Agents. The role is to carry out administrative duties to support staff.

What you'll do

• Meeting and greeting clients and signing in visitors
• Answering the phone to customers
• Booking viewings
• Filing
• Photocopying
• Handling incoming and outgoing mail
• Monitoring emails in letting and sales

Training

The apprentice will complete a L2 Customer Service qualification in the work place with the support of the college.

After the apprenticeship

Upon successful completion of this role may result in a full-time position within the company.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

About the employer

Sapphire Homes are Estate Agents and Lettings Agents with a strong reputation built over 18 years of hard work, quality, trust and experience. We were founded in 2005 as an Independent Family Run Estate and Letting Agent which specialises in the sales and letting of properties in the Wigan, St Helens, Warrington, Leigh, Bolton, Bury and North West locality. With a combined experience of over 75 years from the Family members alone and over 125 years with the team members we can provide you with the experienced and professional service you want from your appointed estate and letting agent. We have two branches which are based at 80 Market Street in the Town Centre of Wigan and 20 King Street in the Town Centre of Leigh but we cover all localities within a 20 mile radius of each branch. Our professional experience and services cover advice on property sales, valuations, lettings and management, property sourcing, HMO and portfolio management as well as resolving property disputes. We also provide related services such as mortgages, wealth planning and conveyancing services through a number of successful working partnerships with specialist providers

Apprenticeship details

• Course: Customer service practitioner (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: WIGAN AND LEIGH COLLEGE
• Expected duration: 1 Year
• Hours: 37.5 hours a week. Working week: Monday to Friday 9am – 5pm.

8 Saturdays per year 9am – 1pm.

• Start date: 9 November 2026
• Positions available: 1
• Wage: £15,600 a year