Apprentice Maintenance Assistant

This is an exciting opportunity to join a dedicated team at Lucy Properties.

You will be working alongside experienced maintenance professionals, helping maintain Lucy Properties' residential portfolio, ensuring homes remain safe, compliant, functional and well presented for tenants.

What you'll do

• Supporting planned and reactive maintenance work
• Assisting with basic plumbing, carpentry and repairs
• Painting and decorating properties
• Helping diagnose maintenance faults
• Using tools and equipment safely
• Recording work using digital systems
• Supporting contractors on refurbishment projects
• Carrying out routine property inspections
• Maintaining clean, safe and tidy work areas
• Providing excellent service to tenants
• Attending college and completing apprenticeship training

The role provides hands-on experience across a broad range of property maintenance disciplines, including preventative maintenance, fault finding, repairs, painting and decorating, basic plumbing, carpentry, plastering, tiling and general building fabric maintenance. The apprentice will support both planned maintenance programmes and responsive repair activities, developing an understanding of how building systems operate and learning how to identify and resolve common maintenance issues.

Based primarily in Oxford and reporting to the Maintenance Manager, the apprentice will work across a residential portfolio of more than 300 properties housing over 700 tenants. Responsibilities include carrying out routine inspections, assisting with repairs and refurbishments, supporting contractors and colleagues on maintenance projects, maintaining accurate digital records, and ensuring all work is completed safely and in accordance with company policies and health and safety requirements.

Training

Duration:

• 15-month practical training period, plus 3-months for End Point Assessment

Delivery model:

• Work-based training with your employer
• Eleven weeks of block releases throughout the year, plus induction / revision days
• Regular meetings with your training coordinator to monitor progress and well-being
• On-site assessment visits every other month throughout the apprenticeship

Qualifications included:

• Level 2 Property Maintenance Operative Apprenticeship

End Point Assessment:

• Multiple choice knowledge test
• Practical assessment
• Professional discussion based on a portfolio of evidence

After the apprenticeship

A full-time permanent position may be available upon successful apprenticeship. We strongly believe in investing in and bringing the best in our people.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Logical
• Team working
• Enthusiastic
• Interest in the sector
• Reliable
• Punctual

Qualifications

• Desired: GCSE, GCSE English & Maths (grade A*-C/9-4 (or equivalent))

Things to consider

• Ideal candidates are practical problem-solvers who enjoy fixing things, working with people, learning new skills and taking pride in maintaining homes to a high standard.
• Enjoy practical work: This is a hands-on role involving repairs, maintenance and working with tools rather than office-based work.
• Be prepared to work in occupied homes: You'll regularly interact with tenants and need good customer service skills.
• Physical nature of the job: The role may involve lifting, carrying, climbing ladders and working both indoors and outdoors.
• Commitment to learning: You'll need to balance day-to-day work with college attendance, coursework and apprenticeship assessments.
• Health and safety focus: Following procedures and working safely is a key part of the role.
• Variety of work: No two days are the same, with tasks ranging from decorating and basic plumbing to inspections and property improvements.
• Travel between properties: Work will take place across Lucy Properties' residential portfolio, so mobility and eventually obtaining a driving licence will be beneficial.

About the employer

Lucy Properties is the property division of Lucy Group and has been operating for more than 50 years. It is one of the largest private landlords in Oxford, owning, letting and managing over 300 residential properties that provide homes for more than 700 tenants. The business manages its own housing portfolio and is responsible for maintaining safe, high-quality homes and delivering excellent service to its tenants.

Apprenticeship details

• Course: Property maintenance operative (level 2), Construction and the built environment
• Apprenticeship level: Intermediate (level 2)
• Training provider: ABINGDON AND WITNEY COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 37 hours a week. Working week: Monday - Friday. Shifts to be confirmed.
• Start date: 2 November 2026
• Positions available: 1
• Wage: £18,000 a year