Apprentice Sales Assistant

We are looking for a personable sales candidate to join a rapidly growing flooring company. Working alongside a small and dedicated team in a fast paced, professional showroom.

What you'll do

The successful candidate will be provided with full training across an extensive product offering. No previous experience is required.

Main tasks will include:

• Liaising with clients, including interior designers, architects, and the public
• Be tasked with their own projects. From initial client consultation, through planning to final delivery, ensuring highest standards are always maintained
• Maintain client relationships and manage client expectations
• Resolve and take ownerships to customer queries

Training

• In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
• Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
• You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
• DBC Training are a multi award-winning employment and skills training provider
• We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
• https://dbc-training.co.uk/

After the apprenticeship

• To grow with the company and possibly manage your own store
• Rapid income increases for the correct candidate

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative

Qualifications

• Essential: GCSE, Maths & English (grade 4/C or above)

Benefits

• Working in a professional environment as part of a small well-connected team
• Annual salary increases above inflation
• Possible company car as career progresses

About the employer

Higherground are a high-end flooring retailer with a strong online presence. Trading for 30 years from one store in Camberley there are plans to expand to other sites across the Southeast.

Apprenticeship details

• Course: Customer service specialist (level 3), Sales, marketing and procurement
• Apprenticeship level: Advanced (level 3)
• Training provider: DERBY BUSINESS COLLEGE LIMITED
• Expected duration: 1 Year 3 Months
• Hours: 37.5 hours a week. Working week: Monday - Saturday 9.00am - 5.30pm with one day off in the week with 1 hour lunch break.
• Start date: 16 November 2026
• Positions available: 1
• Wage: £17,000 a year