Apprentice - Property Services

To assist the Property Services Department in providing a property records service to other officers, Members, the public and outside bodies as well as assisting in the management of Council owned property.

What you'll do

This role predominantly deals with the Council's non-housing portfolio and is separate to the Council's housing team. As part of the role, you will be providing a customer service to the Council tenants of non-housing property, including commercial lets and beach huts.

• To assist with the maintenance of the Council's property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register
• To provide customer service support to the Council's non-housing tenants, including commercial lets and beach huts
• To assist with the rationalisation of the Council's stored property deeds and documents
• To help to provide advice and information on the Council's land and property portfolio to other departments, Members and external agencies including research with ownership issues
• To communicate with the Land Registry by post and electronically and for queries from other departments
• To provide administrative assistance and support to all members of the Property Services Team
• To undertake scanning, filing, photocopying and general office duties
• To answer telephone calls, take messages and deal with routine queries as appropriate
• Assist in updating and maintaining departmental databases as appropriate
• To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents
• Other duties as required

Training

On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.

You will be working towards a Customer Service Practitioner Apprenticeship. These qualifications will be delivered by Career Track, mainly in the workplace, with flexible training and delivery tailored to meet the needs of the employer and the apprentice.

After the apprenticeship

The skills learned will provide a basis for career progression in Property Services or many other TDC Departments, as well as customer service and administration roles in other companies.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Non judgemental

Qualifications

• Desired: GCSE, English, Maths and IT (grade GCSE C and above or equivalent)

Things to consider

The role may involve long periods of work on a computer and external visits to various land and property across Tendring.

Benefits

• Flexible working arrangements
• Membership of the Local Government Pension Scheme
• Generous leave entitlement
• Free parking
• Discounted Corporate Gym Membership

About the employer

Tendring District Council is responsible for providing district level services in the Tendring District, which includes towns such as Clacton-on-Sea, Brightlingsea, Harwich, Dovercourt, Frinton-on-Sea, Manningtree, and Walton on the Naze. The council is based in Clacton on Sea, the largest town in the district. The district was formed in 1974.

Apprenticeship details

• Course: Administration assistant (level 2), Business and administration
• Apprenticeship level: Intermediate (level 2)
• Training provider: TENDRING DISTRICT COUNCIL
• Expected duration: 1 Year
• Hours: 37 hours a week. Working week: Monday to Thursday, 8.45am to 5.15pm.

Friday, 8.45am to 4.45pm.

With 1 hour for lunch each day.

• Start date: 1 December 2026
• Positions available: 1
• Wage: £15,392 a year