Business Administration Level 3 Apprentice

Join our growing business as a Business Administration Level 3 Apprentice. Gain valuable experience in eCommerce, marketing, customer service, and administration while earning a recognised qualification and developing skills for a successful future career.

What you'll do

• Maintain and update the company website, online marketplaces, and social media accounts.
• Create and schedule social media content to support marketing campaigns.
• Respond to customer enquiries via email, telephone, and social media.
• Process customer orders and update order records.
• Assist with stock control and inventory management.
• Support the preparation and distribution of marketing materials.
• Maintain accurate business records, databases, and filing systems.
• Use Microsoft Office applications to create documents, spreadsheets, and reports.
• Liaise with customers, suppliers, and other business stakeholders.
• Support the day-to-day administrative and operational activities of the business.
• Attend training and complete coursework towards the Business Administration Level 3 apprenticeship standard.
• Develop knowledge of eCommerce platforms such as Shopify, Amazon, and TikTok Shop.

Training

Training Schedule

The apprentice will work towards a Business Administration Level 3 Apprenticeship Standard.

• Training will be delivered through a combination of workplace learning, online learning, and virtual masterclasses.
• The apprentice will receive regular support from a dedicated Bradford College assessor.
• Online training sessions and interactive masterclasses will be scheduled throughout the programme.
• Off-the-job training will be completed during working hours in line with apprenticeship requirements.
• Regular progress reviews will be held with the apprentice and employer to support development and achievement.
• The apprenticeship is expected to take approximately 18 months to complete.

Additional Training Information

Training is delivered by Bradford College, an experienced apprenticeship provider with a strong track record of supporting both apprentices and employers. The programme is structured around a blend of workplace learning, online delivery, and scheduled virtual masterclasses.

Apprentices will have regular one-to-one reviews with a dedicated assessor to monitor progress and provide support throughout the programme. Employers will also be involved in progress reviews to ensure the apprentice is developing effectively within their role.

The apprenticeship is delivered in a flexible format designed to fit around the needs of both the apprentice and the business while ensuring all apprenticeship requirements are met.

After the apprenticeship

Expected Career Progression

This apprenticeship offers the opportunity to develop a broad range of skills across business administration, eCommerce, marketing, and customer service. Upon successful completion, the apprentice may be offered a permanent position within the business and progress into roles such as:

• Business Administrator
• eCommerce Assistant
• Marketing Assistant
• Digital Marketing Executive
• Customer Service Administrator
• Operations Assistant
• Office Administrator
• Business Support Coordinator

There may also be opportunities to undertake further training or higher-level qualifications to support future career development within the business.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Social media platforms
• Canva/similar design software
• Understanding of eCommerce
• Shopify, Amazon or TikTok Shop
• Previous customer service
• Previous administration skills

Qualifications

• Essential: GCSE, English & Maths GCSE or equivalent (grade Grade 9-4/A*-C)

Things to consider

Applicants must be able to work part-time hours (16-20 hours per week), have access to online learning, be committed to completing the apprenticeship programme, and be willing to support a range of administrative, eCommerce, marketing, and operational tasks.

Benefits

Benefits include flexible working hours, a supportive working environment, dedicated apprenticeship training, online masterclasses, hands-on experience across multiple business functions, and opportunities for future career progression.

About the employer

About BAY & CO TRADING LIMITED

BAY & CO TRADING LIMITED is a growing Leeds-based eCommerce business specialising in high-end gifts, luxury hampers, and seasonal gifting solutions. Established in 2016, the company has built a strong reputation for delivering quality products and excellent customer service through a range of online sales channels.

The business is entering an exciting period of growth, with ambitious plans to expand its reach and develop export opportunities within the USA market. This makes it an excellent time to join the company and become part of its future success.

As an apprentice, you will gain hands-on experience across business administration, eCommerce, marketing, customer service, and operations, supporting the day-to-day running of a fast-paced online retail business. You'll work closely with an experienced team, develop valuable workplace skills, and have the opportunity to contribute to the continued growth of the business as it expands into new markets.

This is a fantastic opportunity for someone looking to start their career within a forward-thinking and ambitious company where they can learn, grow, and make a real impact.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: BRADFORD COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 16 hours a week. Working week: Monday to Friday, 10:00am to 2:00pm, 16 to 20 hours per week.

This is a part-time position with flexibility around working days and hours to meet the needs of the business and the successful apprentice.

• Start date: 3 November 2026
• Positions available: 2
• Wage: £6,656 a year