Apprentice Repairs Support

The role will be a business admin apprentice, working closely on a contract in Greenwich with a repair's coordinator. You will be working daily on assisting the repairs coordinator helping with any day to day tasks that need completing. Liaising with operatives and booking in jobs.

What you'll do

• Receive tenant/client calls and emails, logging issues into internal system
• Coordinate appointments between tenants, client, and field operatives/contractors
• Raise purchase orders, track repair progress in inboxes/spreadsheets, and file safety/compliance certificates
• Provide progress updates and chase overdue contractor completions or arrival times
• Other ad hoc duties

Training

• The apprenticeship is delivered as a weekly day release at our campus in Stratford, E15
• Level 3 Business Administrator Standard
• Behaviour, Skills and Knowledge

After the apprenticeship

• Possibility of becoming a repairs coordinator

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential: GCSE, English (grade 4/C)
• Essential: GCSE, Maths (grade 4/C)

About the employer

Repairs & Maintenance contractor, working in public sector, social housing providers

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: NEWHAM COLLEGE OF FURTHER EDUCATION
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday- Friday 8am- 5pm with one hour for lunch.
• Start date: 2 November 2026
• Positions available: 1
• Wage: £16,640 a year