Apprentice Contract Office Administrator

Tony Cook is looking for an Apprentice Contract Office Administrator. You'll gain real workplace experience, develop confidence, and build the foundations for a long-term career in administration. You'll become part of a team that values its people, encourages collaboration, and takes pride in delivering excellent service.

What you'll do

• Telephone and Customer Enquiries: Answering incoming calls, responding to customer queries, and providing a professional and friendly service.
• Scheduling and Bookings: Updating team schedules, booking work in, and helping ensure jobs are organised efficiently.
• Customer Follow-Ups: Contacting customers regarding quotations, requesting outstanding documentation, and following up on enquiries.
• Quotations and Purchase Orders: Assisting with drafting quotations, updating purchase orders, and ensuring information is accurate and up-to-date.
• Job Documentation: Reviewing job sheets, checking details, and ensuring paperwork is completed correctly.
• General Office Administration: Carrying out day-to-day administrative duties, maintaining organised filing systems, and supporting the smooth running of the office.
• Team Support: Working closely with colleagues to keep information up to date and help the business operate efficiently.

Training

The Level 3 Apprenticeship in Business Administration includes:

• Level 3 Apprenticeship in Business Administration
• Level 2 Functional Skills in Mathematics (if applicable)
• Level 2 Functional Skills in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.

After the apprenticeship

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Logical
• Team working
• Initiative

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

About the employer

Tony Cook is a Yorkshire business with Skirlaugh Garden Centre & Shopping Village, Burstwick Country Store, fencing, landscaping, and more. As an established, family-run business with a strong history and commitment to quality service, Tony Cook Ltd values teamwork, positive customer relationships, and the contribution every member of staff makes to the business.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: HULL BUSINESS TRAINING CENTRE LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday, 8:30am to 5:00pm.
• Start date: 27 October 2026
• Positions available: 1
• Wage: £16,640 a year