Paralegal Apprentice

Paralegals are expected to undertake a wide variety of duties that include face to face client contact and file running. Under close supervision to ensure high standards and career progression, we at HRS consider the paralegal role essential to the firm's development and high customer satisfaction for which we have become known.

What you'll do

1. Ensure adherence to policy – You are a member of the team in your office. This means following all instructions from the more senior staff and assisting them as best you are able. You should act appropriately and uphold the integrity of the company.

2. Diligent discharge of support duties – The primary purpose of your employment is to learn the business of fee earning and work with and learn from other staff. As a case worker you will not be judged alone on your commercial acumen but it is an important aspect of your job from day one. You should look out for and facilitate new work and client care.

3. To work on and learn the workings of the office as a receptionist and paralegal duties. During this time you will receive detailed direction from other team members and will be responsible for preparing bundles and other documents, assisting staff as required, and learning the workings of a law office.

4. Growth of the business – As a representative of the firm you must be cognisant of and work towards business growth by seeking out new clients and opportunities for yourself and others. This will include networking and marketing as well as making a good impression on other third-party stakeholders such as fellow Professionals and potential clients. Clients seen should be passed on after being signed up if the work required demands someone with more experience. Clients should not be rebooked or referred to a colleague.

5. File running – The files are to be run in accordance with the Specialist Quality mark specification set out in the Operations Manual, with no exceptions. The standard to be applied is excellence not mediocrity. All files are to be run in accordance with the highest standards of the profession and client service. All directives from Solicitors must be followed in this and other aspects of the role. As support to the fee earning team you will undertake work on the files to ensure SQM compliance.

6. Flexibility – We understand that legal practice can sometimes be unpredictable, so we're looking for someone who is adaptable and willing to support the needs of clients and the business when required. This may occasionally involve working outside of normal office hours, attending training courses or seminars, and taking part in professional development opportunities that may be held off-site or at different times of the day.

After the apprenticeship

Upon successful completion of the apprenticeship, there may be opportunities for further development and progression within the company.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience

Qualifications

• Essential: GCSE, English (grade 4/C or above)
• Essential: GCSE, Maths (grade 4/C or above)
• Essential: A Level, Any (grade 4/C or above)

Things to consider

Due to the nature of the role, applicants must be aged 18 or over. There isn't a requirement to attend college as the delivery for this programme is remote.

About the employer

HRS is well known in the legal profession as a friendly and exciting environment in which to work. HRS Family Law Solicitors have opened 20 offices in 16 years. That is 25 + new jobs in the next business strategy period.

In addition, every firm has an ongoing need for good staff because people move on for a variety of different reasons. Whilst our staff retention is better than most, we at HRS Family Law Solicitors nevertheless are always on the look-out for good staff.

Apprenticeship details

• Course: Paralegal (level 3), Legal, finance and accounting
• Apprenticeship level: Advanced (level 3)
• Training provider: BIRMINGHAM METROPOLITAN COLLEGE
• Expected duration: 2 Years
• Hours: 37.5 hours a week. Working week: Monday - Thursday, 9.00am - 5.30pm. Friday, 9.00am - 4.30pm, with one hour's unpaid lunch.
• Start date: 9 November 2026
• Positions available: 1
• Wage: £15,600 a year