Administrative Assistant Apprentice

Greeting clients and other callers, channelling them to the appropriate person, maintenance of file records, and administrative support.

What you'll do

• Manning reception – greeting clients, accepting deliveries etc.
• Receiving and channelling telephone calls, and taking messages
• Receiving and channelling emails
• Opening and dispatch of post
• Filing and storage of closed files
• Inputting time records
• Photocopying/printing
• Diary maintenance
• Typing of letters and other documents on
• Bullseye case management system
• Dealing with straight forward enquiries
• Making telephone calls to clients, solicitors, court etc.
• Any other tasks that may be required

After the apprenticeship

Although this role is administrative there is plenty of scope at this practice for the right individual to progress to a paralegal role, and/or to achieve police station accreditation to advise suspects suspected of crime. Should the candidate want to go on further and take higher professional qualifications this could also be supported.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Essential: GCSE, English & maths (grade 4-9)

About the employer

• LEADING CRIMINAL & MOTORING SOLICITORS

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: BASINGSTOKE ITEC LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: Monday to Friday, 8.45am to 5.15pm, with a one-hour lunch break to be taken between 12noon and 2.00pm (By agreement with colleagues).
• Start date: 30 October 2026
• Positions available: 1
• Wage: £15,600 a year