Business Admin Service Apprenticeship

A Business Administration Level 3 apprenticeship lets you earn a wage while gaining a nationally recognised qualification. You'll develop practical skills in organisation, communication, project support, data handling, and customer service, working alongside experienced colleagues.

What you'll do

• Order entry
• Simple purchase order processing
• Dealing with customer queries via phone/email
• Complaints handling
• Attention to detail
• Ability to multitask
• Able to work in a fast-paced environment
• Excellent customer skills
• Work well independently or as part of a team

Training

Business Administrator Level 3.

The apprenticeship is work based and all training will take place at the employer site.

Sessions take place monthly minimum 2 hours per month with additional off the job requirements for learning.

After the apprenticeship

Permanent position upon completion of the apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Team working
• Initiative
• Patience

Things to consider

Due to the hours of work (and for insurance purposes) the apprentice must be aged 18 or over and have their own transport.

About the employer

JR Holland Food Services is a Gateshead-based fresh produce and food wholesaler. It supplies caterers, councils, retailers and restaurants across northern England.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: DIAMOND PEOPLE (NE) LIMITED
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: 5am - 1pm, 8am - 4pm Monday to Friday
• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,600 to £24,784.50 a year