Tech Lead

About the role: We're looking for a Tech Lead (IC4) to join one of our product teams and provide strong technical leadership. This role is ideal for someone who enjoys solving complex problems, owning technical direction within a domain, and helping other engineers grow through mentorship and example. You will play a key role in shaping how we design, build, and evolve our systems, while working closely with Product, Design, and other engineering leaders. You won't be responsible for line management, but you will be expected to set direction, raise standards, and take ownership of the technical outcomes for your area. For this role, we'd love this person to be able to join us in our London office 2 days per week, being together as a team is valuable for us, especially at this stage of growth. About the team: Our engineering teams are cross-functional product teams, made up of engineers with different specialisms working closely with Product Managers, Designers and stakeholders across the business. We focus on delivering value iteratively while maintaining a high bar for quality, security and reliability. Our ways of working continue to evolve - blending elements of Scrum, Shape Up and continuous delivery and we expect senior engineers to actively influence and improve how we operate. As a Tech Lead, you will:

• Provide technical leadership within your team and domain, guiding design decisions and architectural direction.
• Design, build and deliver complex features and systems that are secure, scalable and maintainable.
• Own technical outcomes end-to-end, from discovery and design through to delivery and long-term operation.
• Lead by example in AI-assisted software engineering, using AI to accelerate delivery while maintaining strong engineering judgement and accountability for the resulting software.
• Help the team continuously improve its AI-enabled development practices and identify opportunities to automate repetitive engineering work.
• Represent Engineering at an organisational level, partnering with stakeholders across Product, Sales, Marketing, Support, Operations, Legal and Compliance to shape decisions, manage trade-offs and drive successful technical outcomes.
• Mentor and coach engineers across the team, supporting their technical growth and confidence.
• Set a high bar for code quality, testing, observability and operational excellence.
• Collaborate closely with Product and Design to shape solutions, challenge assumptions and manage trade-offs.
• Lead technical discussions, reviews and incident investigations, helping the team learn and improve.
• Contribute to wider engineering initiatives and influence standards across the technology organisation.
• You actively use AI-assisted engineering tools in your development workflow and can demonstrate how they have improved the way you design, build, test or maintain software.
• You have significant experience building and operating production software in a modern engineering environment.
• You've led technical design and delivery for complex systems or domains.
• You're comfortable working across backend and frontend systems (for example Go, TypeScript, JavaScript, Python).
• You have strong knowledge of APIs, data modelling, testing strategies and system design.
• You enjoy mentoring other engineers and leading through influence rather than authority.
• You can communicate complex technical ideas clearly to both technical and non-technical stakeholders.
• You're comfortable working in a fast-moving, regulated environment where quality and trust are critical. We use and teach: We're passionate about supporting your growth and giving you opportunities to work across the stack. Depending on the team, you'll work with and help shape:
• Go for backend services
• TypeScript and React for web applications
• React Native for mobile applications
• Temporal for workflow orchestration
• PostgreSQL for relational data
• GCP for infrastructure, monitoring and analytics
• AI-assisted engineering tools and coding agents to help us design, build, test, review and maintain software more effectively.