About the job
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Howells Solicitors

We're looking for a motivated individual to maintain and build high-quality software solutions, develop new systems, integrate with existing platforms, and support internal IT users. From concept and coding to troubleshooting and system improvement, you'll play a key role in driving innovation across the business. This is an exciting opportunity to join a growing, well-established organisation, work on meaningful projects, and develop your skills within a supportive, experienced team. What you'll be responsible for:

  • Design, develop, configure, and customise systems (including our CMS) to meet evolving business needs.
  • Build and maintain workflows, forms, reports, APIs, scripts, and integrations
  • Write clean, efficient, maintainable code and contribute innovative solutions to development projects.
  • Gather requirements, attend project meetings, and translate business needs into technical solutions.
  • Test, deploy, document, and support system changes, enhancements, and upgrades.
  • Conduct code reviews, testing, and quality assurance to ensure system stability, performance, and security.
  • Collaborate with internal teams (IT, operations, business users) on system improvements and initiatives.
  • Liaise with third-party vendors for complex configurations, integrations, and custom development.
  • Provide technical support and helpdesk assistance for software, systems, and related issues when required.
  • Diagnose, resolve, and escalate system incidents efficiently, including urgent or business-critical issues.
  • Maintain accurate system, configuration, and change documentation for future support and maintenance.
  • Prepare reports on system performance, usage, and support metrics.
  • Assist with system migrations, integrations, and upgrades, ensuring minimal disruption to the business
  • Maintain strict confidentiality and support ad-hoc duties as required by management. What we're looking for:
  • Full UK Driver license and access to a car for travelling to and working at other sites throughout the week.
  • Willingness to learn CMS, SQL Server, Python, HTML, JavaScript and CSS and Python Flask
  • Bachelor's Degree in an IT or Computer Science (or equivalent experience).
  • Experience with providing first and second line support is preferable.
  • A technical understanding of Microsoft Windows, Microsoft Office and Office 365.
  • Willingness to work with, diagnose problems with and install various software packages.
  • Practical experience of a relevant programming language and relational databases.
  • Strong debugging and troubleshooting skills.
  • Good organisational, problem-solving and analytical and technical skills
  • Confident in handling queries, request and calls from all colleagues.
  • Self-motivated, proactive and hard working.
  • Good communication skills, both written and verbal at all levels.
  • Excellent general IT skills, with the ability to quickly learn and adapt to new systems.
  • Strong knowledge of database management and system administration.
  • Familiarity with system integrations (APIs, web services) and third-party tool integrations.
  • Understanding of IT security and data protection principles.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Detail-oriented with a focus on delivering high-quality work.
  • Team player. What you'll receive:
  • Competitive Salary
  • Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
  • Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
  • Gym Discounts: Access discounted memberships to help you stay active and healthy.
  • Growth & Development: We're invested in your career with opportunities for learning and advancement.
  • Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
  • Events: Take part in various networking, corporate, and charity events throughout the year.
  • Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process.

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