Operations Manager

Company Description WARE UK is a long-established specialist in the wholesale of catering and janitorial products, operating in the United Kingdom since 1965. The company supplies a broad range of professional-grade products to businesses across sectors such as hospitality, facilities management, and commercial cleaning. With decades of industry experience, WARE UK focuses on reliable service, product quality, and strong customer relationships. Team members join a stable, growing organization that values operational efficiency and consistent service standards. Role Description This full-time, on-site Operations Manager role is based in Knowsley. The Operations Manager will oversee:

• Strategic Planning: Develop and implement distribution strategies that align with company goals. Maintain day to day Warehouse operations such as stock levels and operations staff shift schedules.
• Team Leadership: Manage, mentor, and inspire warehouse and logistics personnel, fostering a culture of accountability and continuous process improvement.
• Process Optimization: Identify areas for operational improvements, implement lean principles, and drive potential automation initiatives.
• Transport & Logistics: Oversee routing and delivery schedules to ensure timely and cost-effective distribution.
• Health & Safety: Ensure full compliance with safety regulations and company policies.
• KPI Management: Track performance metrics, prepare reports, and deliver actionable insights to senior leadership.
• Audit: Responsible for overseeing the companies auditing requirements for ISO and PlanetMark certification and any future obligations such as EPR. Qualifications
• Experience in operations management, preferably within wholesale, distribution, or warehousing.
• Strong skills in team leadership, performance management, and staff development.
• Competence in inventory control, demand planning, and stock accuracy processes.
• Ability to manage workflows, optimize processes, and solve operational problems.
• Proficiency with warehouse management systems and general business software (e.g SAP, Excel).
• Solid understanding of health and safety regulations and compliance in a warehouse environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong organizational skills and attention to detail, with the ability to prioritize in a fast-paced setting.
• Prior experience in the catering or janitorial products sector is an advantage but not essential.
• Relevant vocational or academic qualification in operations, logistics, supply chain, or a related field is beneficial.