Production and Samples Assistant

WHO WE ARE The Production Factory is a global production agency working across stills and film. We produce high-end visual content for fashion, luxury, beauty, lifestyle, and culture's most forward-thinking brands, creatives, and agencies. From concept to final delivery, we handle the full production journey, bringing ideas to life through thoughtful planning, expert production, and industry-leading post-production. Whether on set or in post, our teams work seamlessly to shape imagery and film that feels elevated, considered, and impactful across print, digital, social, and broadcast platforms. Our integrated approach means production and post-production work hand in hand, ensuring creative consistency, technical excellence, and a smooth, collaborative process throughout. We partner closely with photographers, directors, stylists, and creative teams to support ambitious ideas and deliver exceptional results at every stage. We have offices in London, New York, Miami, Mallorca, Manchester and Portugal, meaning we operate on a global platform. This allows us to connect brands with production expertise in the cities that shape culture. REPORTING The role will report to the Producer ROLE OVERVIEW The Production & Samples Assistant will provide hands-on support across the production and sample management teams for a leading UK high-street fashion brand. Working within a lean, fast-paced team, the role will involve supporting the e-Commerce Producers with day-to-day administrative and production coordination tasks, while assisting the Lead Samples Coordinator with the receipt, organisation, preparation and movement of samples during busy periods. The successful candidate will be highly organised, proactive and adaptable, with the ability to switch between administrative tasks and practical, hands-on responsibilities throughout the day. They will play an important role in keeping production workflows running smoothly, ensuring information is accurate, samples are organised and the wider team has the support needed to meet daily shooting schedules. This is an opportunity for someone with a strong work ethic, a keen eye for detail and an interest in fashion e-Commerce production to develop their experience across both production and sample management. Please note: due to the nature of our business, this role will be studio-based 5 days per week. KEY RESPONSIBILITIES Production Support -     Provide day-to-day administrative support to the e-Commerce Producer, helping to maintain accurate production schedules, trackers, documentation and project information. -     Assist with logging incoming shoot requests, updating production trackers, monitoring outstanding actions and following up on required information. -     Support the preparation and distribution of shoot briefs, call sheets, schedules and other production documentation, ensuring teams have the information they need ahead of each production. -     Assist with the coordination of shoot bookings, including freelancer and model information, booking confirmations and scheduling updates. -     Support communication between internal teams, helping to ensure production requirements, updates and priorities are shared accurately and on time. -     Help organise and maintain production records, files and documentation, ensuring information remains accurate, accessible and up to date. -     Provide practical and administrative support to the Producer, proactively identifying issues and assisting with day-to-day production requirements as priorities change. -     Assist with coordinating the movement of information and assets between production, on-set and post-production teams to support efficient workflow management. -     Anticipate the needs of the Production team, taking ownership of tasks and contributing to the smooth running of daily operations. Samples Support -     Support the Lead Samples Coordinator with the receipt, checking, recording and organisation of incoming sample deliveries. -     Assist with maintaining accurate sample records and inventory information, ensuring products are correctly tracked throughout the production process. -     Organise, label and prepare samples in line with production schedules, ensuring products are ready and available for photography and video shoots. -     Prepare and maintain organised sample rails, ensuring products are clearly identified, grouped appropriately and ready for use on set. -     Assist with moving samples throughout the studio, ensuring products remain organised, accounted for and accessible when needed. -     Support the packing, preparation and coordination of sample returns, ensuring products are correctly recorded and ready for collection. -     Maintain a clean, organised and efficient sample management area, ensuring storage spaces, rails and workstations remain well organised. -     Escalate missing samples, discrepancies, damaged products or delivery issues promptly and accurately. -     Provide additional hands-on support during busy production periods and peak sample volumes. General Responsibilities -     Work collaboratively with the Producer, Lead Samples Coordinator, Lead Photographer and wider studio team to support the smooth running of daily operations. -     Manage competing tasks effectively, balancing administrative responsibilities with practical studio requirements. -     Maintain a high level of accuracy when handling product information, sample records, schedules and production documentation. -     Follow established client and studio processes, ensuring work is completed consistently and to the required standard. -     Identify opportunities to improve organisation, communication and day-to-day working practices. -     Maintain a proactive, flexible and solutions-focused approach, responding positively to changing priorities and supporting the wider team wherever needed. SKILLS -     Previous experience in a Production Assistant, Studio Assistant, Samples Assistant or similar coordination role would be advantageous. -     An interest in fashion, e-commerce photography and creative production environments. -     Strong organisational and administrative skills, with excellent attention to detail and the ability to manage multiple tasks, priorities and deadlines. -     Confidence using Microsoft Excel or Google Sheets, with experience maintaining accurate records, trackers and documentation, and the ability to learn new systems quickly. -     A proactive and self-motivated approach, with the confidence to take initiative, anticipate requirements and see tasks through to completion. -     Strong communication skills, with the ability to build effective working relationships with producers, photographers, stylists, sample teams and external suppliers. -     A practical, hands-on approach, with a willingness to support the organisation, preparation and movement of products and samples. -     Comfortable working independently while knowing when to seek guidance, escalate issues or collaborate with others. -     Flexible, adaptable and able to work effectively in a fast-paced environment where priorities may change regularly. -     A reliable and methodical approach, with a strong sense of ownership and an understanding of the importance of accuracy, teamwork and communication in a high-volume production environment.