About the job

Adobe Campaign Technical Consultant A leading marketing consultancy, partnering with global brands such as ITV, Samsung and TUI, is looking for a Technical Consultant with proven commercial experience in Adobe Campaign. You'll be the go-to platform expert for a portfolio of prestigious clients, helping them implement, upgrade and get the most out of their Adobe Campaign and CRM capabilities. This role suits someone who has already built and run Adobe Campaign solutions in a live commercial environment, whether agency-side, consultancy-side or in-house, and now wants broader exposure across multiple high-profile clients. You'll work directly with end clients and own the delivery of day-to-day projects. Our client is offering a basic salary of £50,000 to £55,000 + Quarterly Bonus (5%) + Excellent Benefits, with hybrid/remote working based in Southwark, London. Core Responsibilities: As an Adobe Campaign Technical Consultant, you'll play a key role in helping clients implement, operate and optimise Adobe Campaign. Some projects start from scratch; many involve integrating the platform with existing CRM systems and setting up programmes and CRM capabilities. Day-to-day responsibilities include:

  • Building campaigns, workflows and deliveries within Adobe Campaign
  • Configuring data schemas, targeting and segmentation for CRM activity
  • Creating personalised email and multichannel content using Adobe Campaign scripting
  • Educating clients on Adobe Campaign best practice
  • Advising clients on how to use the platform's full range of features
  • Troubleshooting issues through hands-on, one-to-one coaching sessions
  • Producing documentation and training materials to support activity
  • Taking a consultative approach to help clients build confidence in the platform
  • Mapping functionality from clients' other marketing technology to Adobe Campaign equivalents
  • Championing the features that set Adobe Campaign apart from other products
  • Empowering clients to find, debug and resolve issues themselves, with your support Skills Required:
  • Commercial, hands-on experience with Adobe Campaign (Classic, v8 or Standard) in a live business environment
  • Track record of delivering Adobe Campaign implementation or upgrade projects
  • Experience building workflows, deliveries and personalisation within the platform
  • Solid working knowledge of JavaScript, HTML, XML, Web Services and database design
  • Experience working directly with end clients and owning day-to-day delivery
  • Experience providing technical support to clients and internal teams
  • Analytical thinker with strong problem-solving skills
  • Clear communicator who can explain technical solutions to non-technical audiences
  • Ability to build strong client relationships
  • A team player who listens, contributes ideas and enjoys continuous learning Benefits Package:
  • £50,000 to £55,000
  • Quarterly bonus (5%)
  • Fully funded private healthcare
  • 25 days holiday plus bank holidays
  • Company pension scheme
  • Cycle to work, childcare vouchers, online training and travel card loan scheme
  • Hybrid and flexible working

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