Clinical Coding and Data Quality Supervisor

Company Description Croydon Health Services NHS Trust is a modern healthcare organization providing acute and community health services to a diverse population of over 380,000 residents in the borough of Croydon. Its main site, Croydon University Hospital, includes one of London's busiest emergency units, 13 operating theatres, more than 500 beds, and a full range of inpatient and outpatient services. The Trust also runs Purley War Memorial Hospital, offering outpatient clinics, imaging, and phlebotomy services for local communities. Integrated community health services deliver nursing, therapy, and specialist children's care in clinics and people's homes, aiming to offer seamless, patient-centered care. Around 4,800 staff work year-round to provide high-quality, accessible health services across the borough. Role Description The Clinical Coding & Data Quality Supervisor is responsible for overseeing the accuracy, completeness, and consistency of clinical coding and related data across the Trust's services. This contract, remote role involves supervising clinical coding staff, monitoring data quality standards, and ensuring compliance with relevant national coding guidelines and internal policies. Day-to-day tasks include reviewing coded clinical activity, conducting audits, identifying data quality issues, and implementing corrective actions. The supervisor will collaborate with clinical, operational, and information teams to improve coding practices, support performance reporting, and contribute to service improvement initiatives. The role also includes training and mentoring team members, preparing reports on coding performance, and supporting the development of procedures that enhance data integrity. Qualifications

• Strong Quality Control and Product Quality skills to monitor, review, and improve the accuracy and reliability of coded clinical data.
• Demonstrated Quality Assurance and Quality Management experience to design, implement, and oversee data quality standards, audits, and governance processes.
• Advanced Analytical Skills to interpret complex clinical and operational data, identify trends, and recommend evidence-based improvements.
• Relevant certification or training in clinical coding (e.g., accredited clinical coder qualification) and familiarity with national coding standards.
• Experience supervising or leading coding or data quality teams, including performance management and staff development.
• Excellent attention to detail, time management, and organizational skills, with the ability to work effectively in a remote environment.
• Strong communication and collaboration skills to work with clinical, administrative, and information teams across acute and community settings.
• Experience within an NHS or similar healthcare setting and knowledge of electronic health records and data reporting systems is highly beneficial.