Liability Adjuster

Company Description Specialist Lines is a leading independent loss adjusting practice providing an end-to-end claims service across all traditional casualty lines. Our core focus is the delivery of technical excellence in everything we do. Through our specialist expertise, collaborative culture, and commitment to service, we have established long-standing relationships with a wide range of insurers, MGA's, brokers, and legal partners across the UK market. As a business, we value and invest heavily in our people. We provide a supportive, professional environment where technical development is encouraged, professional qualifications are funded, and career progression is actively supported through mentoring and ongoing training. Due to continued expansion and increasing client demand, we are seeking experienced Liability Adjusters to join our growing team. The Role We are looking for Liability Adjusters with proven experience managing third-party casualty claims across a range of sectors and values. Whilst we are particularly keen to hear from candidates with expertise in complex property and construction liability losses, we are also looking to strengthen our existing team with adjusters experienced in:

• Employers' Liability (EL)
• Public Liability (PL)
• Product Liability
• Industrial Disease (not essential) Successful candidates will investigate, manage, and conclude claims from first notification through to settlement, delivering a technically proficient, client-focused service throughout the lifecycle of each claim. Key Responsibilities As a Liability Adjuster, you will play a key role in delivering the technical excellence and customer service that Specialist Lines is known for. Working with a diverse portfolio of casualty claims, you will investigate complex issues, build strong stakeholder relationships and drive claims through to fair and timely conclusions. Responsibilities will include:
• Field investigation and effective management of a mixed portfolio of Employers, Public (personal injury and / or third-party property and consequential losses) and Product Liability typically in UK jurisdictions under licensed authority limits. This will include both cradle to grave and investigation only instructions
• Assessment and setting of timely and accurate reserves requiring application of reasonable foresight and which remain subject to continuous review
• Correct determination of legal and policy liability
• Achievement of targeted SLA Compliance and expected quality standards
• Interaction with all interested stakeholders including claims staff, underwriters, policyholders, brokers and claimant Solicitors
• Provision of exemplary customer service
• Compliance with Specialist Lines policies and procedures About You The ideal candidate will possess:
• Proven experience as a Liability Adjuster or Claims Professional handling casualty claims, including excellent investigation and evidential analytical skills
• Have strong report writing skills and be an effective communicator
• A thorough working knowledge of current case law, common law and statute law
• Familiarity with model and other express conditions of contract
• Strong knowledge of Civil Procedure Rules and claims handling protocols, ideally including the Protocol for Construction & Engineering Disputes
• Ability to recognise and formulate dispute resolution strategies at the earliest possible opportunity
• Self-motivation and the ability to work independently and, at times, under pressure
• A customer-focused approach with a commitment to service excellence
• A team player
• Insurance and / or legal qualification or progress towards (preferably ACII and/or ACILA) This is an excellent opportunity for an experienced liability professional to join a growing specialist practice where technical expertise is valued, development is encouraged, and people genuinely make the difference. What We Offer
• Competitive salary dependent upon experience
• Car allowance (where applicable)
• Death in Service benefit
• Funded professional qualifications
• Ongoing mentoring and technical development
• Supportive and collaborative working environment
• 25 days annual leave plus Bank Holidays
• Cycle to Work Scheme
• Healthcare and Dental Schemes available Equality, Diversity & Inclusion Join Us If you're looking to join a growing specialist practice where technical expertise is recognised, career development is supported, and people genuinely make the difference, we'd welcome the opportunity to speak with you.