Assistant Manager

Company Description Parkers Estate Agents is a long-established property agency with nearly 70 years of experience in renting and selling homes. With branches across Berkshire, Oxfordshire, Hampshire, Wiltshire, and Gloucestershire, the company offers comprehensive support for customers looking to buy, sell, or rent. Parkers engages with clients through social media channels and a regularly distributed e-zine, providing updates on new properties and market news. Team members work in a customer-focused environment that values local expertise and reliable service. Role Description The Assistant Manager role is a full-time, on-site position based in Newbury. This role supports the branch manager in the day-to-day running of the office, including overseeing property listings, coordinating viewings, and managing sales and lettings pipelines. The Assistant Manager engages directly with clients, provides valuations support, and ensures high standards of customer service throughout the buying, selling, and renting process. Responsibilities include supervising team performance, helping to meet branch targets, maintaining accurate records, and contributing to local marketing activities. The role also involves resolving issues promptly, collaborating with colleagues, and representing Parkers Estate Agents professionally within the community. Qualifications

• Strong customer service and client relationship skills, with the ability to communicate clearly and professionally in person, over the phone, and in writing.
• Sales, negotiation, and commercial awareness skills suited to a target-driven estate agency environment.
• Organizational and time management abilities, including managing multiple properties, appointments, and administrative tasks efficiently.
• Leadership and team support skills, with experience guiding colleagues, sharing best practices, and contributing to a positive branch culture.
• Proficiency with office software and estate agency CRM systems, and comfort using digital tools for marketing and property management.
• Knowledge of residential property sales and lettings processes; prior experience in estate agency or a related field is highly beneficial.
• Ability to work on-site in Newbury, including occasional weekend work as required by branch operations.
• Relevant education or professional training in property, business, or a related discipline is an advantage, along with a valid driving license for local travel.