Front Desk Receptionist

About Britplan Britplan Security Solutions Ltd provides security services across Greater London and the surrounding areas. We take pride in supporting our clients and teams while delivering a professional, reliable service. Good people make that happen—and we're looking for someone who wants to be part of it. About the role A great reception starts with a great person. Someone who brings a warm welcome, positive energy and the confidence to make people feel looked after from the moment they walk through the door. We're looking for a friendly, organised and ambitious Front Desk Receptionist to join our team at a client site in Greater London. You'll be the welcoming face of the building, helping visitors, supporting tenants and keeping reception running smoothly. We'd love someone keen to learn, build confidence, and grow in the role. If you have ideas, take initiative and enjoy getting involved, we want to hear from you. What you'll be doing:

• Welcoming visitors and making a great first impression.
• Answering calls, handling enquiries and taking accurate messages.
• Managing appointments and meeting room bookings.
• Handling incoming and outgoing correspondence.
• Keeping records accurate and the reception area looking its best.
• Providing general administrative support.
• Building positive relationships with tenants, visitors and colleagues. What you'll bring:
• A friendly personality, positive attitude and professional approach.
• Clear communication skills and a confident telephone manner.
• Good organisation, attention to detail and the ability to stay calm when things get busy.
• Confidence using Microsoft Word, Excel and Outlook.
• Reliability, initiative and a willingness to learn.
• Ambition to develop your skills and take on more responsibility as you grow.
• Previous reception, customer service or administrative experience would be an advantage. Sound like you? Bring your personality, your ideas and your ambition—we'll bring the warm welcome.