About the job

Product Design Manager B2C eCommerce London – Hybrid working. Permanent – salary £110K base plus generous benefits. We're looking for an exceptional Design Manager to lead and elevate Product Design across a growing B2C eCommerce business You'll lead a team of four experienced Product Designers and play a key role in raising the quality bar across UX, interaction and visual design, while establishing Design as an equal strategic partner to Product and Engineering. This is a leadership role for someone who gets genuine satisfaction from helping talented designers become exceptional-someone with outstanding product design judgement, strong craft credibility and the confidence to challenge teams to produce better work. You'll be responsible for:

  • Coaching and developing an experienced Product Design team
  • Creating a strong culture of critique, learning and high standards
  • Defining a clear design vision and principles
  • Raising UX, interaction and visual design quality across the product experience
  • Partnering with Product, Engineering, Data & AI leadership to shape product direction
  • Strengthening design systems, research and design practices
  • Connecting great design with measurable customer and commercial outcomes We're looking for someone who:
  • Has led and developed experienced Product Designers
  • Has exceptional product design judgement and taste
  • Thinks in customer problems rather than screens
  • Can balance strategic leadership with strong hands-on craft credibility
  • Knows when to coach, challenge and step into the work
  • Is commercially minded and understands how Design drives business value
  • Builds influence through credibility, curiosity and collaboration This is an opportunity to shape the next stage of a Design function and create an environment where talented designers can do some of the best work of their careers.

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