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About the job
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Aneurin Bevan University Health Board

This post is fixed term/secondment for 12 months from start date due to service needs.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The candidate is responsible for the provision of a reception/ front house service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt with in an appropriate, efficient and professional manner, using judgement and discretion where necessary and ref erring complex matters to relevant senior members of staff .They are also responsible f or the development, implementation and maintenance of officepractices and procedures to ensure that all non-clinical requirements of the team are met. Thispost is vital in providing a cost-effective, person-centred service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The candidate is responsible for the provision of a reception/ front house service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt with in an appropriate, efficient and professional manner, using judgement anddiscretion where necessary and referring complex matters to relevant senior members of staff .

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year

per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

040-AC441-1026

Job locations

Hywel Dda

Regents Way

Chepstow

NP16 5BY

United Kingdom

Job responsibilities

Job responsibilities

Person Specification

Experience

Essential

  • Sufficient Experience

Desirable

  • Grade C

Skills

Essential

  • Experience in administration role

Desirable

  • Good written and verbal communication skill

Person Specification

Experience

Essential

  • Sufficient Experience

Desirable

  • Grade C

Skills

Essential

  • Experience in administration role

Desirable

  • Good written and verbal communication skill

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Hywel Dda

Regents Way

Chepstow

NP16 5BY

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Hywel Dda

Regents Way

Chepstow

NP16 5BY

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job responsibilities

Experience

Essential

  • Sufficient Experience

Desirable

  • Grade C

Skills

Essential

  • Experience in administration role

Desirable

  • Good written and verbal communication skill

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