General Manager

Main duties of the job

As a General Manager at Avery Healthcare, you play a pivotal role in creating a warm and nurturing environment for residents. You'll be responsible for managing the overall operations of Carrstone House Care Home, ensuring the delivery of exceptional, person-centered care. Your key tasks include leading a dedicated team, overseeing recruitment and retention efforts, and maintaining regulatory compliance. You'll serve as a primary point of contact for families, residents, and external stakeholders. The role also involves budget management, resource allocation, and inspiring your team to perform at their best. This position offers opportunities for professional growth within a supportive environment.

About us

Avery Healthcare is one of the UK's leading providers of luxury elderly care, known for its commitment to enriching the lives of its residents. With over 100 care homes across the UK, the company's mission is to create meaningful lives together, ensuring each resident feels cherished and each employee feels empowered. Avery Healthcare supports its staff with career development opportunities and a genuinely caring work environment where teams operate like a family. The company's vision and values focus on providing a fulfilling, meaningful experience for both residents and employees, underpinning its reputation as a preferred choice.

Details

Date posted

14 October 2026

Pay scheme

Other

Salary

Depending on experience

Salary expectations will be discussed at interview stage.

Contract

Permanent

Working pattern

Full-time

Reference number

1563659080

Job locations

Avery Healthcare

Downham Market

PE389LJ

United Kingdom

Job responsibilities

Package Description:

At Avery Healthcare, everything we do starts with the people who care for our residents. We know how much passion, effort, and heart our teams put into their work and were here to champion you, support you, and celebrate you every step of the way.

When you join us, youre not just starting a job youre making a real difference. Every day, your compassion helps shape meaningful moments for our residents. In return, were committed to helping you grow, thrive, and feel truly valued. With ongoing development opportunities, a supportive culture, and a team that feels like family, youll find a workplace where you can be proud of the impact you make.

ABOUT THE ROLE

As General Manager, youll be the driving force behind a vibrant, personcentred care environment. Youll lead and motivate your team to deliver exceptional care, ensuring residents feel safe, supported, and truly at home all while meeting regulatory standards and achieving key business goals.

Your responsibilities will include:

• Championing highquality, personcentred care based on best practice

• Driving recruitment, retention, and development to build a strong, engaged team

• Acting as a key point of contact for residents, families, visitors, and external professionals

• Managing staffing levels to ensure safe, effective care at all times

• Providing inspiring leadership that empowers your team to be their best

• Overseeing budgets, stock, and resources to ensure efficient, costeffective operations

ABOUT YOU

Youll be someone who naturally lives our values caring, supportive, honest, respectful, and accountable and brings them into everything you do.

Our ideal candidate will:

• Have at least four years experience in a similar care environment

• Hold a Leadership and Management Level 5 qualification (or equivalent)

• Bring strong leadership and management skills

• Communicate clearly and confidently, both verbally and in writing

• Be ITcompetent and comfortable with digital systems

• Be adaptable, flexible, and ready to step in where needed

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and were passionate about creating experiences that reflect that.

With over 100 homes across the UK and a vision of creating meaningful lives together, were proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.

PLEASE NOTE

• A DBS Disclosure will be required (funded by Avery Healthcare)

• Proof of eligibility to work in the UK is essential

• This advert may close early depending on application volume and business needs

Job responsibilities

Package Description:

At Avery Healthcare, everything we do starts with the people who care for our residents. We know how much passion, effort, and heart our teams put into their work and were here to champion you, support you, and celebrate you every step of the way.

When you join us, youre not just starting a job youre making a real difference. Every day, your compassion helps shape meaningful moments for our residents. In return, were committed to helping you grow, thrive, and feel truly valued. With ongoing development opportunities, a supportive culture, and a team that feels like family, youll find a workplace where you can be proud of the impact you make.

ABOUT THE ROLE

As General Manager, youll be the driving force behind a vibrant, personcentred care environment. Youll lead and motivate your team to deliver exceptional care, ensuring residents feel safe, supported, and truly at home all while meeting regulatory standards and achieving key business goals.

Your responsibilities will include:

• Championing highquality, personcentred care based on best practice

• Driving recruitment, retention, and development to build a strong, engaged team

• Acting as a key point of contact for residents, families, visitors, and external professionals

• Managing staffing levels to ensure safe, effective care at all times

• Providing inspiring leadership that empowers your team to be their best

• Overseeing budgets, stock, and resources to ensure efficient, costeffective operations

ABOUT YOU

Youll be someone who naturally lives our values caring, supportive, honest, respectful, and accountable and brings them into everything you do.

Our ideal candidate will:

• Have at least four years experience in a similar care environment

• Hold a Leadership and Management Level 5 qualification (or equivalent)

• Bring strong leadership and management skills

• Communicate clearly and confidently, both verbally and in writing

• Be ITcompetent and comfortable with digital systems

• Be adaptable, flexible, and ready to step in where needed

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and were passionate about creating experiences that reflect that.

With over 100 homes across the UK and a vision of creating meaningful lives together, were proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.

PLEASE NOTE

• A DBS Disclosure will be required (funded by Avery Healthcare)

• Proof of eligibility to work in the UK is essential

• This advert may close early depending on application volume and business needs

Person Specification

Qualifications

Essential

• Have at least four years experience in a similar care environment; Hold a Leadership and Management Level 5 qualification (or equivalent); Bring strong leadership and management skills; Communicate clearly and confidently, both verbally and in writing; Be ITcompetent and comfortable with digital systems; Be adaptable, flexible, and ready to step in where needed.

Person Specification

Qualifications

Essential

• Have at least four years experience in a similar care environment; Hold a Leadership and Management Level 5 qualification (or equivalent); Bring strong leadership and management skills; Communicate clearly and confidently, both verbally and in writing; Be ITcompetent and comfortable with digital systems; Be adaptable, flexible, and ready to step in where needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Downham Market

PE389LJ

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Downham Market

PE389LJ

United Kingdom

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Job responsibilities

Package Description:

At Avery Healthcare, everything we do starts with the people who care for our residents. We know how much passion, effort, and heart our teams put into their work and were here to champion you, support you, and celebrate you every step of the way.

When you join us, youre not just starting a job youre making a real difference. Every day, your compassion helps shape meaningful moments for our residents. In return, were committed to helping you grow, thrive, and feel truly valued. With ongoing development opportunities, a supportive culture, and a team that feels like family, youll find a workplace where you can be proud of the impact you make.

ABOUT THE ROLE

As General Manager, youll be the driving force behind a vibrant, personcentred care environment. Youll lead and motivate your team to deliver exceptional care, ensuring residents feel safe, supported, and truly at home all while meeting regulatory standards and achieving key business goals.

Your responsibilities will include:

• Championing highquality, personcentred care based on best practice

• Driving recruitment, retention, and development to build a strong, engaged team

• Acting as a key point of contact for residents, families, visitors, and external professionals

• Managing staffing levels to ensure safe, effective care at all times

• Providing inspiring leadership that empowers your team to be their best

• Overseeing budgets, stock, and resources to ensure efficient, costeffective operations

ABOUT YOU

Youll be someone who naturally lives our values caring, supportive, honest, respectful, and accountable and brings them into everything you do.

Our ideal candidate will:

• Have at least four years experience in a similar care environment

• Hold a Leadership and Management Level 5 qualification (or equivalent)

• Bring strong leadership and management skills

• Communicate clearly and confidently, both verbally and in writing

• Be ITcompetent and comfortable with digital systems

• Be adaptable, flexible, and ready to step in where needed

ABOUT AVERY

Avery isnt just one of the UKs leading providers of luxury elderly care its a place where people genuinely love to work. We believe later life should be rich, fulfilling, and full of meaning, and were passionate about creating experiences that reflect that.

With over 100 homes across the UK and a vision of creating meaningful lives together, were proud to offer an environment where residents feel cherished and employees feel empowered, supported, and appreciated. Join us, and discover why Avery is the preferred choice for both residents and team members.

PLEASE NOTE

• A DBS Disclosure will be required (funded by Avery Healthcare)

• Proof of eligibility to work in the UK is essential

• This advert may close early depending on application volume and business needs

Qualifications

Essential

• Have at least four years experience in a similar care environment; Hold a Leadership and Management Level 5 qualification (or equivalent); Bring strong leadership and management skills; Communicate clearly and confidently, both verbally and in writing; Be ITcompetent and comfortable with digital systems; Be adaptable, flexible, and ready to step in where needed.