Oncology Admin Assistant

FIXED TERM FOR 10 MONTHS TO MEET THE NEEDS OF SERVICE

The successful candidate will need to undertake a range of duties including filing, collecting patient case notes, answering the phone, carrying out a variety of duties and supporting the team as necessary. We work in a busy and fast environment that requires a person who has the ability to adapt and work independently.

The post holder must have the ability to work as part of a team to ensure that all relevant communications are carried out in a timely and accurate manner. You would be expected to treat requests and inquiries from patients, carers and colleagues in a confidential and sensitive way, face to face and by telephone.

You must have a good standard of education, good organisational skills and the ability to work as part of the team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

An opportunity has arisen to join the Clinical Oncology and Clinical Haematology Team as an Administration Assistant.

The successful applicant will be adaptable and have the ability to work to in a fast paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic and provide cover to Wards, Reception and Outpatient areas.

Applications are invited from those who wish to be selected to take part.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,300 a year

per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Full-time

Reference number

050-ACS807-1026

Job locations

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Job responsibilities

Job responsibilities

Person Specification

Experience

Essential

• Experience within an office environment involving customer service.
• Experience of a wide range of both verbal and written communication styles.
• Experience of working in a busy/high pressure environment.

Desirable

• Ability to use a variety of computer databases.
• Previous medical records or hospital based clerical experience

SKILLS

Essential

• Able to meet tight deadlines and able to prioritise workload.
• Frequent and prolonged use of VDU's
• Frequent and prolonged use of telephones
• Excellent organisational skills, with the ability to demonstrate initiative in response to demands of the workload.
• Ability to multitask whilst working under pressure.

KNOWLEDGE

Essential

• Knowledge of Data Protection Act
• Awareness of Patient Confidentiality

PERSONAL QUALITIES

Essential

• Ability to work as part of a multi-disciplinary team.
• Ability to remain calm in stressful or distressing situations.
• Ability to empathise with patients and relatives who are undergoing treatment/receiving bad news in clinic.
• Ability to overcome language and communication barriers
• Ability to prioritise own workload
• Self motivated

OTHER RELEVANT REQUIREMENTS

Essential

• Able to work shift pattern between the hours of 9am & 6pm and some weekends.

Desirable

• Ability to speak Welsh (Level 3)

Qualifications

Essential

• Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.
• European Computer Driver Licence Qualification, working towards it or equivalent experience

Desirable

• Knowledge of PAS.
• Formal Qualifications in the use of word processing, spreadsheets and/or databases.

Person Specification

Experience

Essential

• Experience within an office environment involving customer service.
• Experience of a wide range of both verbal and written communication styles.
• Experience of working in a busy/high pressure environment.

Desirable

• Ability to use a variety of computer databases.
• Previous medical records or hospital based clerical experience

SKILLS

Essential

• Able to meet tight deadlines and able to prioritise workload.
• Frequent and prolonged use of VDU's
• Frequent and prolonged use of telephones
• Excellent organisational skills, with the ability to demonstrate initiative in response to demands of the workload.
• Ability to multitask whilst working under pressure.

KNOWLEDGE

Essential

• Knowledge of Data Protection Act
• Awareness of Patient Confidentiality

PERSONAL QUALITIES

Essential

• Ability to work as part of a multi-disciplinary team.
• Ability to remain calm in stressful or distressing situations.
• Ability to empathise with patients and relatives who are undergoing treatment/receiving bad news in clinic.
• Ability to overcome language and communication barriers
• Ability to prioritise own workload
• Self motivated

OTHER RELEVANT REQUIREMENTS

Essential

• Able to work shift pattern between the hours of 9am & 6pm and some weekends.

Desirable

• Ability to speak Welsh (Level 3)

Qualifications

Essential

• Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.
• European Computer Driver Licence Qualification, working towards it or equivalent experience

Desirable

• Knowledge of PAS.
• Formal Qualifications in the use of word processing, spreadsheets and/or databases.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Rhuddlan Road

Rhyl

LL18 5UJ

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job responsibilities

Experience

Essential

• Experience within an office environment involving customer service.
• Experience of a wide range of both verbal and written communication styles.
• Experience of working in a busy/high pressure environment.

Desirable

• Ability to use a variety of computer databases.
• Previous medical records or hospital based clerical experience

SKILLS

Essential

• Able to meet tight deadlines and able to prioritise workload.
• Frequent and prolonged use of VDU's
• Frequent and prolonged use of telephones
• Excellent organisational skills, with the ability to demonstrate initiative in response to demands of the workload.
• Ability to multitask whilst working under pressure.

KNOWLEDGE

Essential

• Knowledge of Data Protection Act
• Awareness of Patient Confidentiality

PERSONAL QUALITIES

Essential

• Ability to work as part of a multi-disciplinary team.
• Ability to remain calm in stressful or distressing situations.
• Ability to empathise with patients and relatives who are undergoing treatment/receiving bad news in clinic.
• Ability to overcome language and communication barriers
• Ability to prioritise own workload
• Self motivated

OTHER RELEVANT REQUIREMENTS

Essential

• Able to work shift pattern between the hours of 9am & 6pm and some weekends.

Desirable

• Ability to speak Welsh (Level 3)

Qualifications

Essential

• Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.
• European Computer Driver Licence Qualification, working towards it or equivalent experience

Desirable

• Knowledge of PAS.
• Formal Qualifications in the use of word processing, spreadsheets and/or databases.