Safeguarding Administrator

As Safeguarding Administrator, you will provide comprehensive administrative support to the Safeguarding Team, helping to ensure the service runs efficiently and effectively. This varied role includes diary management, organising and servicing meetings, preparing agendas and papers, taking and transcribing minutes, maintaining accurate records and databases, and handling sensitive correspondence and enquiries with professionalism and discretion. You will work closely with clinical, managerial and administrative colleagues, supporting the coordination of referrals, record requests and day-to-day service activity. This is an excellent opportunity for someone who is highly organised, adaptable and able to work independently in a busy environment, with a strong commitment to confidentiality, teamwork and high-quality support.

Main duties of the job

The post holder will provide comprehensive administrative support to the Safeguarding Team, including diary management, arranging and servicing meetings, preparing agendas and papers, taking and transcribing minutes, and producing routine correspondence and reports. The role also includes maintaining accurate electronic and paper records, managing referrals and record requests, handling telephone and email enquiries, updating databases and spreadsheets, and supporting the day-to-day organisation of the service. The post holder will be expected to work flexibly, manage sensitive and confidential information appropriately, and provide professional support to colleagues, service users and partner agencies.

About us

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

382-COR51-26-A

Job locations

Blackpool Teaching Hospitals

Whinney Heys Road,

Blackpool

FY3 8NR

United Kingdom

Job responsibilities

Collaborate effectively as a team member.

Provide administrative services across all departments, including word-processing, drafting, and producing documents such as meeting notes, reports, letters, and business documents from audio or copy sources.

Perform general office duties as required, including filing, photocopying, collating and distributing information, and managing incoming and outgoing mail.

Operate and maintain an accurate and secure filing system that is accessible to all staff.

Maintain spreadsheets and databases, including producing regular information reports.

Organise and service meetings/events as needed, including room bookings, taking accurate notes, transcription, and distribution.

Handle procurement tasks including ordering stationery, clinical supplies, and equipment stock.

Use initiative to meet tight deadlines.

Provide flexible administrative and clerical support as necessary, occasionally requiring work at another base in the local area during cross-cover arrangements.

Communicate effectively using written, verbal, email, and telephone skills.

Liaise closely with staff, service users, and stakeholders professionally.

Serve as a point of contact by receiving telephone enquiries, taking accurate messages, handling calls and enquiries per Trust policies and procedures, and redirecting calls when appropriate.

Exercise confidentiality, empathy, discretion, and diplomacy in communications, including managing challenging situations.

Please review the Job Description for detailed information on the role and its main responsibilities.

Job responsibilities

Collaborate effectively as a team member.

Provide administrative services across all departments, including word-processing, drafting, and producing documents such as meeting notes, reports, letters, and business documents from audio or copy sources.

Perform general office duties as required, including filing, photocopying, collating and distributing information, and managing incoming and outgoing mail.

Operate and maintain an accurate and secure filing system that is accessible to all staff.

Maintain spreadsheets and databases, including producing regular information reports.

Organise and service meetings/events as needed, including room bookings, taking accurate notes, transcription, and distribution.

Handle procurement tasks including ordering stationery, clinical supplies, and equipment stock.

Use initiative to meet tight deadlines.

Provide flexible administrative and clerical support as necessary, occasionally requiring work at another base in the local area during cross-cover arrangements.

Communicate effectively using written, verbal, email, and telephone skills.

Liaise closely with staff, service users, and stakeholders professionally.

Serve as a point of contact by receiving telephone enquiries, taking accurate messages, handling calls and enquiries per Trust policies and procedures, and redirecting calls when appropriate.

Exercise confidentiality, empathy, discretion, and diplomacy in communications, including managing challenging situations.

Please review the Job Description for detailed information on the role and its main responsibilities.

Person Specification

Education and Qualification

Essential

• Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification

Desirable

• NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience

Experience and Knowledge

Essential

• Good knowledge and understanding of reception / office procedures
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Desirable

• Experience of using Trust IT systems
• Experience of working in Healthcare

Skills and Ability

Essential

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Good organisation skills and ability to multitask
• Good time management skills
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to deal professionally with enquiries from staff, service users and stakeholders
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Work effectively and flexibly as part of a team to meet the needs of the services

Person Specification

Education and Qualification

Essential

• Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification

Desirable

• NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience

Experience and Knowledge

Essential

• Good knowledge and understanding of reception / office procedures
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Desirable

• Experience of using Trust IT systems
• Experience of working in Healthcare

Skills and Ability

Essential

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Good organisation skills and ability to multitask
• Good time management skills
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to deal professionally with enquiries from staff, service users and stakeholders
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Work effectively and flexibly as part of a team to meet the needs of the services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road,

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Blackpool Teaching Hospitals NHS Foundation Trust

Address

Blackpool Teaching Hospitals

Whinney Heys Road,

Blackpool

FY3 8NR

United Kingdom

Employer's website

https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)

Job responsibilities

Collaborate effectively as a team member.

Provide administrative services across all departments, including word-processing, drafting, and producing documents such as meeting notes, reports, letters, and business documents from audio or copy sources.

Perform general office duties as required, including filing, photocopying, collating and distributing information, and managing incoming and outgoing mail.

Operate and maintain an accurate and secure filing system that is accessible to all staff.

Maintain spreadsheets and databases, including producing regular information reports.

Organise and service meetings/events as needed, including room bookings, taking accurate notes, transcription, and distribution.

Handle procurement tasks including ordering stationery, clinical supplies, and equipment stock.

Use initiative to meet tight deadlines.

Provide flexible administrative and clerical support as necessary, occasionally requiring work at another base in the local area during cross-cover arrangements.

Communicate effectively using written, verbal, email, and telephone skills.

Liaise closely with staff, service users, and stakeholders professionally.

Serve as a point of contact by receiving telephone enquiries, taking accurate messages, handling calls and enquiries per Trust policies and procedures, and redirecting calls when appropriate.

Exercise confidentiality, empathy, discretion, and diplomacy in communications, including managing challenging situations.

Please review the Job Description for detailed information on the role and its main responsibilities.

Education and Qualification

Essential

• Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification

Desirable

• NVQ 3 Team Leadership or Business Administration or Customer care or equivalent experience

Experience and Knowledge

Essential

• Good knowledge and understanding of reception / office procedures
• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)

Desirable

• Experience of using Trust IT systems
• Experience of working in Healthcare

Skills and Ability

Essential

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Good organisation skills and ability to multitask
• Good time management skills
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to deal professionally with enquiries from staff, service users and stakeholders
• Ability to problem solve
• Understand confidentiality and apply the principles in every day working practice
• Work effectively and flexibly as part of a team to meet the needs of the services