Duty Team Administrator

Bradford District Care Trust is an award winning trust that provides a range of innovative services that have been recognised as best practice nationally. As a provider of care for Children and Young People, who may have experienced mental health related issues, we are dedicated to providing high quality service, tailored to individual needs. The successful candidate will be responsible for team administration across the Duty/Filtering and PMHW team in Bradford CAMHS.

Closing Date: 3rd November 2026

Shortlisting Date: 4thNovember 2026

Interview Date: 12thNovember 2026

Main duties of the job

To support to the CAMHS multidisciplinary staff team, providing high quality written correspondence and verbal communication to patients/service users/ educational staff and parents as required

Customer Service / Communication

Providing administrative support to Duty/PMHW team, liaising with relevant colleagues from other teams within CAMHS.

Offering families and young people telephone calls in case of staff absences.

Provide non-clinical information and advice to patients and relatives within the boundaries of the role

Undertaking reception and front of house duties at designated sites

Using e-technologies to improve efficient ways of communication e.g. using MST for meetings.

Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical team.

Be a first point of contact for identified clinical services ensuring professional standards and the appropriate style of communication is deployed depending on the situation.

About us

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

The Trust reserves the right to close this position early if a significant number of applications are received.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum

Contract

Permanent

Working pattern

Full-time

Reference number

453-26-8314029

Job locations

CAMHS, 2-8 Fieldhead House, Fieldhead Business Park

St Martin's Avenue

Bradford

BD7 1LG

United Kingdom

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

Essential

• o Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
• o EDCL or equivalent

Desirable

• Business admin qualification

Experience

Essential

• Customer service experience (e.g. face to face, answering calls or correspondence)
• Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
• Providing administrative or secretarial support.
• Experience of organising competing demands and workloads.
• Experience of setting up and maintaining administrative systems and processes.
• Experience of working autonomously and proactively

Desirable

• Administration/office experience supporting senior management/clinical functions within the public sector.
• Previous NHS experience
• Workflow management experience (e.g. job allocation)

Person Specification

Qualifications

Essential

• o Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
• o EDCL or equivalent

Desirable

• Business admin qualification

Experience

Essential

• Customer service experience (e.g. face to face, answering calls or correspondence)
• Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
• Providing administrative or secretarial support.
• Experience of organising competing demands and workloads.
• Experience of setting up and maintaining administrative systems and processes.
• Experience of working autonomously and proactively

Desirable

• Administration/office experience supporting senior management/clinical functions within the public sector.
• Previous NHS experience
• Workflow management experience (e.g. job allocation)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

CAMHS, 2-8 Fieldhead House, Fieldhead Business Park

St Martin's Avenue

Bradford

BD7 1LG

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Employer details

Employer name

Bradford District Care NHS Foundation Trust

Address

CAMHS, 2-8 Fieldhead House, Fieldhead Business Park

St Martin's Avenue

Bradford

BD7 1LG

United Kingdom

Employer's website

https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Qualifications

Essential

• o Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
• o EDCL or equivalent

Desirable

• Business admin qualification

Experience

Essential

• Customer service experience (e.g. face to face, answering calls or correspondence)
• Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
• Providing administrative or secretarial support.
• Experience of organising competing demands and workloads.
• Experience of setting up and maintaining administrative systems and processes.
• Experience of working autonomously and proactively

Desirable

• Administration/office experience supporting senior management/clinical functions within the public sector.
• Previous NHS experience
• Workflow management experience (e.g. job allocation)