Apprentice Clerical Assistant

Open to young people aged 16-21, with extended

eligibility for care leavers, prison leavers, and those with an Education,

Health, and Care (EHC) Plan up to age 24.

The NEL Community Therapy provides Occupational Therapy

and Physiotherapy to support people with health and social care needs to stay

in their own home and help them remain independent. Community Therapy staff are

employed by both Care Plus Group and Northern Lincolnshire and Goole NHS

Foundation Trust working in partnership and provide direct clinical

interventions through assessment of need and person centered goal planning. The

range of interventions includes treatment, rehabilitation, minor and major

housing adaptations, loan of equipment and moving and handling solutions for

children and adults with a primary physical disability.

Please note that Care Plus Group are not currently

registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Apprentice Clerical Assistant

Community Therapy Team

Based: Cromwell Road Primary Care Centre

30 hours per week - Mon - Fri

National Minimum Wage dependent on age.

Apprenticeship course- Level 2 Administration Assistant

This apprenticeship standard is open to:

• Young people aged 16-21.
• Young people aged 22-24 who are care leavers, have an EHCP, or are prison leavers.

Duration - 12 months

Qualifications- Level 2 qualification in English and Maths is required (GCSE grade 4+/C+ or functional skills).

The post holder will work with supervision close by and within established procedures and will:

• Provide administrative support to the manager and clinical staff in providing Occupational and Physiotherapy Therapy assessment and intervention to physically disabled residents living in North East Lincolnshire thereby helping to maintain people's independence and improved health and wellbeing.
• Undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries.

If you would like more details or an informal chat about the post, please contact Helen Lucas on 03033 306921

About us

Care Plus Group (CPG) is an employee-owned Community Benefit Society dedicated to improving health, wellbeing and independence for the communities we serve. Providing a diverse range of services including community nursing, urgent care, primary care, rehabilitation, adult social care, learning disability, specialist support services, and event medical services, CPG supports people at every stage of their health and care journey. As a socially responsible organisation, we combineacommercially minded approach with a compassionate heart,ensuring we remain financially sustainable whilst always prioritising the needs of the people and communities who rely on us.

Details

Date posted

30 September 2026

Pay scheme

Other

Salary

£8 to £12.71 an hour

NMW dependent on age.

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-26-186

Job locations

Cromwell Road Primary Centre

297 Cromwell Road

Grimsby

DN31 2BH

United Kingdom

Job responsibilities

The job description

is attached as a separate document with the person spec - please refer to it

for more information.

We appreciate how useful AI can be in todays workplace. For

this application though, we want to understand your own thoughts and

experience. We will be checking applications for AI usage, and those that

appear to be significantly AI-generated may be subject to additional scrutiny.

Job responsibilities

The job description

is attached as a separate document with the person spec - please refer to it

for more information.

We appreciate how useful AI can be in todays workplace. For

this application though, we want to understand your own thoughts and

experience. We will be checking applications for AI usage, and those that

appear to be significantly AI-generated may be subject to additional scrutiny.

Person Specification

Knowledge & Skills

Essential

• Effective communication and organisational skills
• Ability to demonstrate diplomacy and tact
• Ability to work as part of a team
• Ability to work on own initiative
• Effective prioritisation skills
• Awareness of confidentiality
• Ability to work accurately
• Ability to communicate effectively with people at all levels
• Effective customer care skills
• Ability to take and transcribe accurate notes

Qualifications

Essential

• Literacy and numeracy Level 2
• Level 2 or equivalent qualification in computer applications
• Ability to undertake the Level 2 Administration Assistant apprenticeship standard

Desirable

• NVQ Level 2 Customer Care
• Level 2 or equivalent qualification in computer applications

Experience

Desirable

• Experience of working with people with varying levels of communication skills/abilities
• Experience of working in a care environment
• Recent experience of working in an office/reception (within the last year)
• Experience of working with the public (both face to face and on the telephone)
• Competent in use of M365 applications and willingness to utilise digital tools.

Other

Essential

• Ability to work flexibly with regard to working hours/arrangements and venues
• Ability to demonstrate commitment to Care Plus Group core values

Person Specification

Knowledge & Skills

Essential

• Effective communication and organisational skills
• Ability to demonstrate diplomacy and tact
• Ability to work as part of a team
• Ability to work on own initiative
• Effective prioritisation skills
• Awareness of confidentiality
• Ability to work accurately
• Ability to communicate effectively with people at all levels
• Effective customer care skills
• Ability to take and transcribe accurate notes

Qualifications

Essential

• Literacy and numeracy Level 2
• Level 2 or equivalent qualification in computer applications
• Ability to undertake the Level 2 Administration Assistant apprenticeship standard

Desirable

• NVQ Level 2 Customer Care
• Level 2 or equivalent qualification in computer applications

Experience

Desirable

• Experience of working with people with varying levels of communication skills/abilities
• Experience of working in a care environment
• Recent experience of working in an office/reception (within the last year)
• Experience of working with the public (both face to face and on the telephone)
• Competent in use of M365 applications and willingness to utilise digital tools.

Other

Essential

• Ability to work flexibly with regard to working hours/arrangements and venues
• Ability to demonstrate commitment to Care Plus Group core values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Cromwell Road Primary Centre

297 Cromwell Road

Grimsby

DN31 2BH

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

Cromwell Road Primary Centre

297 Cromwell Road

Grimsby

DN31 2BH

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Job responsibilities

The job description

is attached as a separate document with the person spec - please refer to it

for more information.

We appreciate how useful AI can be in todays workplace. For

this application though, we want to understand your own thoughts and

experience. We will be checking applications for AI usage, and those that

appear to be significantly AI-generated may be subject to additional scrutiny.

Knowledge & Skills

Essential

• Effective communication and organisational skills
• Ability to demonstrate diplomacy and tact
• Ability to work as part of a team
• Ability to work on own initiative
• Effective prioritisation skills
• Awareness of confidentiality
• Ability to work accurately
• Ability to communicate effectively with people at all levels
• Effective customer care skills
• Ability to take and transcribe accurate notes

Qualifications

Essential

• Literacy and numeracy Level 2
• Level 2 or equivalent qualification in computer applications
• Ability to undertake the Level 2 Administration Assistant apprenticeship standard

Desirable

• NVQ Level 2 Customer Care
• Level 2 or equivalent qualification in computer applications

Experience

Desirable

• Experience of working with people with varying levels of communication skills/abilities
• Experience of working in a care environment
• Recent experience of working in an office/reception (within the last year)
• Experience of working with the public (both face to face and on the telephone)
• Competent in use of M365 applications and willingness to utilise digital tools.

Other

Essential

• Ability to work flexibly with regard to working hours/arrangements and venues
• Ability to demonstrate commitment to Care Plus Group core values