Ward Housekeeper

The Ward Hostess/Host role is responsible for the efficient

and effective service of meal ordering, beverages and meals to patients at ward

level to support ward clinical staff in the provision of a highly professional

catering service at Darlington Memorial Hospital.

This role would be expected to follow the duties

laid out by the Food Services Manager in the day to day operational management

of food service to patients and to ensure that a high quality, food safety and cost effective service at all times.

Main duties of the job

To work under the direction of the Food Services Manager

in the reheating of nutritious and appetizing meals for all patients, to the

highest possible standards nutritional, temperature, quality, presentation,

hygiene and safety

To be involved in the electronic patient meal ordering

Ensure high standards of food service, reheating of food

and ensuring quality control process throughout.

To ensure temperature monitoring and recording of all

reheating of food in accordance with standards as laid down in the Catering

Departments Policies and Procedures and Hazard Analysis Critical Control

Points(HACCP)

Assist with receipt, quality assurance and stock control

of goods received from the Central Production Unit (CPU). Correct storage and

security of goods, adhering to stock rotation practices in accordance with

kitchen HACCP.

Assist in Hygiene

Audits and Cleaning Schedules inspections for your area of work is completed

weekly, liaising with the Food Service Supervisors to ensure that any remedial

work is carried out.

To assist in the general cleaning of crockery and kitchen

utensils using the dishwashing machine and by hand when required.

About us

Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.

This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.

We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• A Competitive salary
• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Bank

Working pattern

Part-time

Reference number

M9439-26-0014

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Job responsibilities

To support and assist the Food Services Supervisor and Food

Service Manager in the provision of a highly professional catering service at

Darlington Memorial Hospital and to ensure that high quality standards are met

at all times

To follow the policies and procedures laid down by the

catering services in the day to day operational management of food service and

to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are

adhered to at all times.

Provide and maintain a highly customer focused service to

all users

Ensure that communication channels are maintained between

appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at

risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the

service in a courteous manner from Trust staff or patients.

Developing staff preferences,

promoting flexible working arrangements, and encourage change of working

practice following major life changing events.

Job responsibilities

To support and assist the Food Services Supervisor and Food

Service Manager in the provision of a highly professional catering service at

Darlington Memorial Hospital and to ensure that high quality standards are met

at all times

To follow the policies and procedures laid down by the

catering services in the day to day operational management of food service and

to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are

adhered to at all times.

Provide and maintain a highly customer focused service to

all users

Ensure that communication channels are maintained between

appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at

risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the

service in a courteous manner from Trust staff or patients.

Developing staff preferences,

promoting flexible working arrangements, and encourage change of working

practice following major life changing events.

Person Specification

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Person Specification

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

CDD Services (Synchronicity Care Ltd)

Address

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Job responsibilities

To support and assist the Food Services Supervisor and Food

Service Manager in the provision of a highly professional catering service at

Darlington Memorial Hospital and to ensure that high quality standards are met

at all times

To follow the policies and procedures laid down by the

catering services in the day to day operational management of food service and

to ensure a high quality and cost effective service

To ensure that food safety and allergen regulations are

adhered to at all times.

Provide and maintain a highly customer focused service to

all users

Ensure that communication channels are maintained between

appropriate staff / visitor / patient groups with regard to patient catering.

Work in a safe manner so that no other persons are put at

risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the

service in a courteous manner from Trust staff or patients.

Developing staff preferences,

promoting flexible working arrangements, and encourage change of working

practice following major life changing events.

Special Requirements

Essential

• Natural & enthusiastic staff member

Desirable

• Knowledge of catering sector

Qualifications

Essential

• Level 2 Certificate in Food Hygiene or working towards it

Desirable

• A good standard of literacy and numeracy

Experience

Essential

• Effective interpersonal skills

Desirable

• Industry experience within catering services

Special Skills & Knowledge

Essential

• Able to work with minimal supervision following set procedures.

Desirable

• Flexible approach to work and adaptable to change