About the job

An excellent opportunity for a motivated and organised individual with an administration/finance background along with customer service experience.

Working across both DRI & Bassetlaw Sites , you will be required to undertake all booking, financial and customer service processes for the Trust Accommodation Service.

It is essential that you have an eye for detail, can prioritise tasks and are a confident communicator. Customer Service skills are required to ensure a high standard of service is provided to all users of the Trust Accommodation and to ensure challenges can be resolved quickly & efficiently.

You will also be expected to demonstrate a full range of skills related to the key work elements of the post together with a flexible, committed and conscientious approach to working.

Main duties of the job

To provide a comprehensive and professional accommodation service for all users

The post holder shall maintain a working knowledge of all staff, departments, Trust policies/ procedures and the communication systems utilised to co-ordinate the Trusts resources for high standards of accommodation to the tenants it serves.

The post requires a high degree of commitment and the ability to work under pressure with a positive customer service attitude. In addition the post holder shall be flexible in their approach to any tasks required and work in a confidential and efficient manner.

About us

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-8211089

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

Essential

  • Recognised admin/business qualification or relevant experience - NVQ 3, BTEC, ILM 2 or 3
  • Computer systems qualification - NVQ or equivalent experience

Desirable

  • Recognised qualification in Facilities/Hospitality -Diploma or relevant experience
  • Full driving licence with access to vehicle

Knowledge & Experience

Essential

  • Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems.

Desirable

  • Previous experience in a similar post within a Healthcare/Hospitality Environment

Personal Attributes & Skills

Essential

  • Effective communication skills

Desirable

  • Knowledge of facilities / clinical practices and processes

Person Specification

Qualifications & Training

Essential

  • Recognised admin/business qualification or relevant experience - NVQ 3, BTEC, ILM 2 or 3
  • Computer systems qualification - NVQ or equivalent experience

Desirable

  • Recognised qualification in Facilities/Hospitality -Diploma or relevant experience
  • Full driving licence with access to vehicle

Knowledge & Experience

Essential

  • Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems.

Desirable

  • Previous experience in a similar post within a Healthcare/Hospitality Environment

Personal Attributes & Skills

Essential

  • Effective communication skills

Desirable

  • Knowledge of facilities / clinical practices and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT

United Kingdom

Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Qualifications & Training

Essential

  • Recognised admin/business qualification or relevant experience - NVQ 3, BTEC, ILM 2 or 3
  • Computer systems qualification - NVQ or equivalent experience

Desirable

  • Recognised qualification in Facilities/Hospitality -Diploma or relevant experience
  • Full driving licence with access to vehicle

Knowledge & Experience

Essential

  • Experience of working with computer systems to include Microsoft Office and the use of IT packages and web based systems.

Desirable

  • Previous experience in a similar post within a Healthcare/Hospitality Environment

Personal Attributes & Skills

Essential

  • Effective communication skills

Desirable

  • Knowledge of facilities / clinical practices and processes

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