Medical Secretary

We are recruiting for two Medical Secretary positions: one permanent full-time post and one 12-month fixed-term full-time post. Candidates can indicate whether they wish to be considered for the permanent position, the fixed-term position, or both.

The role

provides an advanced secretarial service to the Consultants

and medical teams. Accurately coordinating

medical information to expedite the continuing care of the patients. The successful applicant will be looking

after a number of consultants across different specialities.

'A Day in the Life of a DHC Medical Secretary' is also attached.

The interview will consist of situational (tell us about a time when) questions followed by a 30 minute audio typing test.If you require a reasonable adjustment under the Equality Act to participate in the interview process, please let us know when invited so that we can discuss your requirements.

Please note that we are unable to offer visa sponsorship. Applicants must have the appropriate right to work in the UK for the duration of the employment.

Appointment to this role is subject to a satisfactory Standard DBS check. Any information disclosed will be considered fairly and only where relevant to the requirements of the role.

Main duties of the job

The ideal candidate will have previous secretarial experience, ideally

within a hospital or NHS role, with excellent word-processing, audio typing and

keyboard skills.

The post holder will be able to manage their workload

efficiently and effectively on a daily basis, making decisions pertaining to

the smooth and efficient running of the department, acting independently, but

escalating where necessary.

You will have the ability to build excellent

working relationships, communicating effectively with a diverse group of

people, within the secretarial team, wider DHC community and with all parties

within GP practices, healthcare providers, local authorities and social

services. You will have a good working knowledge of Microsoft Office, have the

ability to adhere to confidentiality at all times and have excellent writing

skills to generate letters. You will be organised and have the ability to

prioritise your workload and remain calm whilst working under pressure to meet

deadlines.

About us

This is an

excellent opportunity to be a part of our organisation as we are going through

a period of growth and looking to recruit a talented Medical Secretary to our

professional and friendly team.

The role will be

based within Outpatients at Dorking Hospital, but occasional visits to other

DHC outpatient sites may be necessary. We offer a good working environment in a

friendly, progressive team.

Dorking Healthcare

(DHC) is an organisation that provides a wide range of quality healthcare

services in Surrey and Sussex. We are registered with the CQC (Care Quality

Commission) and we are an accredited AQP (Any Qualified Provider). Our vision

is to continually improve local services for patients by offering first-class

care and shorter waiting times.

A can-do attitude

is a vital asset at DHC, and we are looking for like-minded individuals to work

with us who share the same approach and work ethic.

The benefits we

offer include:

• Competitive salaries

• Membership of the NHS pension scheme

• 27 days annual leave plus bank

holidays, increasing with length of service

• Opportunities for training and

development

• Some of our sites have free on-site

parking (subject to availability)

We aim to be an employer of choice

and conduct annual staff satisfaction surveys

DHC actively encourages and

promotes diversity, ensures all voices are heard and included and is committed

to equal opportunities for all.

Details

Date posted

08 October 2026

Pay scheme

Other

Salary

Depending on experience

Up to £27,500 depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

U0103-26-0067

Job locations

Dorking General Hospital

Horsham Road

Dorking

Surrey

RH42AA

United Kingdom

Job responsibilities

Contract Type: Full-time fixed-term with the possibility to extend.

Closing date:5th of January. Applications will be

reviewed throughout the recruiting period, so we encourage early application.

JOB

SUMMARY

The

role provides an advanced secretarial service to the Consultants

and medical teams. Accurately coordinating

medical information to expedite the continuing care of the patients. The successful applicant will be looking

after a number of consultants across different specialities.

DUTIES

AND RESPONSIBILITIES OF THE POST

Liaise

with Consultants as required, including clinic dates, annual/study leave,

queries

Accurately

transcribing consultant dictations (audio typing)

Generate

letters following outpatient appointments within the expected time period

Coordinate

actions from appointments with other teams to ensure patient treatment is

progressed efficiently and effectively

First

point of contact for queries, building good relationships with patients

Meet

expectations for turnaround of typing and sending clinic letters, as well as

team and individual goals

Build

excellent working relationships within the secretarial team, other teams within

the Outpatient Department and other organisations, including GP practices, healthcare

providers, local authorities, and social services

Undertake

any other reasonable duties as commensurate with the nature of this role

WORK

SETTING AND REVIEW

To

manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and

efficient running of the department, acting independently but, where necessary,

referring problems to the Lead Secretary or the appropriate consultant via the

quickest route possible.

Be

able to work with a degree of autonomy, which comes from experience.

Work

towards objectives as set by the Lead Secretary.

CONFIDENTIALITY

The post holder must maintain the confidentiality

of information about patients, staff and DHC business in accordance with the

Data Protection Act 1998 and Caldicott principles.

This job

description represents an outline of the responsibilities of the post and is

not intended to be an exhaustive list of duties or tasks. It will change and develop in line with

organisational needs and may be amended following agreement with the

post-holder.

Job responsibilities

Contract Type: Full-time fixed-term with the possibility to extend.

Closing date:5th of January. Applications will be

reviewed throughout the recruiting period, so we encourage early application.

JOB

SUMMARY

The

role provides an advanced secretarial service to the Consultants

and medical teams. Accurately coordinating

medical information to expedite the continuing care of the patients. The successful applicant will be looking

after a number of consultants across different specialities.

DUTIES

AND RESPONSIBILITIES OF THE POST

Liaise

with Consultants as required, including clinic dates, annual/study leave,

queries

Accurately

transcribing consultant dictations (audio typing)

Generate

letters following outpatient appointments within the expected time period

Coordinate

actions from appointments with other teams to ensure patient treatment is

progressed efficiently and effectively

First

point of contact for queries, building good relationships with patients

Meet

expectations for turnaround of typing and sending clinic letters, as well as

team and individual goals

Build

excellent working relationships within the secretarial team, other teams within

the Outpatient Department and other organisations, including GP practices, healthcare

providers, local authorities, and social services

Undertake

any other reasonable duties as commensurate with the nature of this role

WORK

SETTING AND REVIEW

To

manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and

efficient running of the department, acting independently but, where necessary,

referring problems to the Lead Secretary or the appropriate consultant via the

quickest route possible.

Be

able to work with a degree of autonomy, which comes from experience.

Work

towards objectives as set by the Lead Secretary.

CONFIDENTIALITY

The post holder must maintain the confidentiality

of information about patients, staff and DHC business in accordance with the

Data Protection Act 1998 and Caldicott principles.

This job

description represents an outline of the responsibilities of the post and is

not intended to be an exhaustive list of duties or tasks. It will change and develop in line with

organisational needs and may be amended following agreement with the

post-holder.

Person Specification

Qualifications

Essential

• Good standard of general education (Numerate and good standard of English).
• Good knowledge of a range of software programmes.

Desirable

• Understanding or familiarity with medical terminology.

Knowledge

Essential

• Excellent keyboard skills.
• Computer literate.
• Ability to communicate effectively with a diverse group of people at all levels.
• High-quality standards in all communication.
• Working knowledge of Microsoft Office and internet/web skills or equivalent.
• Ability to maintain confidentiality at all times.
• Commitment to Continuing Professional Development.

Desirable

• Experienced knowledge of medical terminology.
• SystmOne (NHS Database).

Skills and Aptitudes

Essential

• Excellent verbal and written communication skills.
• A methodical and organised approach to work.
• Ability to work under pressure and to meet deadlines.
• Work without supervision.
• Good time management.
• Patient-focused.
• Ability to prioritise tasks/duties to ensure local/national targets are met.
• Manage patient pathways.
• Excellent attention to detail.

Desirable

• Knowledge of patient referral to treatment times; experience of monitoring patient pathways.

Attributes

Essential

• Can do attitude to daily tasks, adversity and new ways of working.
• Seek to achieve the most efficient way to complete tasks.
• Aspiration to continuously improve the experience of our patients.

Experience

Essential

• Excellent word-processing, audio typing skills.
• Previous secretarial experience.

Desirable

• Previous hospital or NHS experience in a medical secretary role.
• Audio typing experience.

Person Specification

Qualifications

Essential

• Good standard of general education (Numerate and good standard of English).
• Good knowledge of a range of software programmes.

Desirable

• Understanding or familiarity with medical terminology.

Knowledge

Essential

• Excellent keyboard skills.
• Computer literate.
• Ability to communicate effectively with a diverse group of people at all levels.
• High-quality standards in all communication.
• Working knowledge of Microsoft Office and internet/web skills or equivalent.
• Ability to maintain confidentiality at all times.
• Commitment to Continuing Professional Development.

Desirable

• Experienced knowledge of medical terminology.
• SystmOne (NHS Database).

Skills and Aptitudes

Essential

• Excellent verbal and written communication skills.
• A methodical and organised approach to work.
• Ability to work under pressure and to meet deadlines.
• Work without supervision.
• Good time management.
• Patient-focused.
• Ability to prioritise tasks/duties to ensure local/national targets are met.
• Manage patient pathways.
• Excellent attention to detail.

Desirable

• Knowledge of patient referral to treatment times; experience of monitoring patient pathways.

Attributes

Essential

• Can do attitude to daily tasks, adversity and new ways of working.
• Seek to achieve the most efficient way to complete tasks.
• Aspiration to continuously improve the experience of our patients.

Experience

Essential

• Excellent word-processing, audio typing skills.
• Previous secretarial experience.

Desirable

• Previous hospital or NHS experience in a medical secretary role.
• Audio typing experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Dorking General Hospital

Horsham Road

Dorking

Surrey

RH42AA

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Dorking General Hospital

Horsham Road

Dorking

Surrey

RH42AA

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Job responsibilities

Contract Type: Full-time fixed-term with the possibility to extend.

Closing date:5th of January. Applications will be

reviewed throughout the recruiting period, so we encourage early application.

JOB

SUMMARY

The

role provides an advanced secretarial service to the Consultants

and medical teams. Accurately coordinating

medical information to expedite the continuing care of the patients. The successful applicant will be looking

after a number of consultants across different specialities.

DUTIES

AND RESPONSIBILITIES OF THE POST

Liaise

with Consultants as required, including clinic dates, annual/study leave,

queries

Accurately

transcribing consultant dictations (audio typing)

Generate

letters following outpatient appointments within the expected time period

Coordinate

actions from appointments with other teams to ensure patient treatment is

progressed efficiently and effectively

First

point of contact for queries, building good relationships with patients

Meet

expectations for turnaround of typing and sending clinic letters, as well as

team and individual goals

Build

excellent working relationships within the secretarial team, other teams within

the Outpatient Department and other organisations, including GP practices, healthcare

providers, local authorities, and social services

Undertake

any other reasonable duties as commensurate with the nature of this role

WORK

SETTING AND REVIEW

To

manage own workload efficiently and effectively on a daily basis. Make decisions pertaining to the smooth and

efficient running of the department, acting independently but, where necessary,

referring problems to the Lead Secretary or the appropriate consultant via the

quickest route possible.

Be

able to work with a degree of autonomy, which comes from experience.

Work

towards objectives as set by the Lead Secretary.

CONFIDENTIALITY

The post holder must maintain the confidentiality

of information about patients, staff and DHC business in accordance with the

Data Protection Act 1998 and Caldicott principles.

This job

description represents an outline of the responsibilities of the post and is

not intended to be an exhaustive list of duties or tasks. It will change and develop in line with

organisational needs and may be amended following agreement with the

post-holder.

Qualifications

Essential

• Good standard of general education (Numerate and good standard of English).
• Good knowledge of a range of software programmes.

Desirable

• Understanding or familiarity with medical terminology.

Knowledge

Essential

• Excellent keyboard skills.
• Computer literate.
• Ability to communicate effectively with a diverse group of people at all levels.
• High-quality standards in all communication.
• Working knowledge of Microsoft Office and internet/web skills or equivalent.
• Ability to maintain confidentiality at all times.
• Commitment to Continuing Professional Development.

Desirable

• Experienced knowledge of medical terminology.
• SystmOne (NHS Database).

Skills and Aptitudes

Essential

• Excellent verbal and written communication skills.
• A methodical and organised approach to work.
• Ability to work under pressure and to meet deadlines.
• Work without supervision.
• Good time management.
• Patient-focused.
• Ability to prioritise tasks/duties to ensure local/national targets are met.
• Manage patient pathways.
• Excellent attention to detail.

Desirable

• Knowledge of patient referral to treatment times; experience of monitoring patient pathways.

Attributes

Essential

• Can do attitude to daily tasks, adversity and new ways of working.
• Seek to achieve the most efficient way to complete tasks.
• Aspiration to continuously improve the experience of our patients.

Experience

Essential

• Excellent word-processing, audio typing skills.
• Previous secretarial experience.

Desirable

• Previous hospital or NHS experience in a medical secretary role.
• Audio typing experience.